Sales Representative I

Zimmer US, Inc.•Seattle, WA

7d•$120,000 - $150,000

About The Position

The Sales Representative I reports to the Sales Team Lead and promotes and sells Zimmer Biomet orthopedic products, including implants, surgical tools, and ZBEdge technologies, to healthcare professionals and facilities. Building on foundational clinical and sales experience, the role contributes to account planning, surgeon engagement, and business growth with increasing independence in selling, clinical support, and collaboration. The representative also mentors less experienced team members and participates in cross-functional initiatives. This is the first step in a performance-driven sales career path. The position supports assigned accounts through strategic selling, territory and sales-funnel management, customer relationship development, competitive monitoring, and coordination with internal teams. It also provides technical and logistical support for surgical cases, demonstrations, and product evaluations, while developing clinical expertise and documenting case learnings and surgeon preferences. The representative participates in team collaboration and peer mentorship, follows company procedures and applicable laws, and provides after-hours, weekend, and on-call case coverage as needed. Travel is up to 95%, predominantly by car, with up to 20% overnight travel. The expected base compensation range is $70,000–$90,000 with sales target commissions; estimated total compensation is $120,000–$150,000.

Requirements

Minimum of an associate’s degree, medical certification, or an equivalent combination of education and relevant experience.
At least 2 years of clinical case coverage experience in the orthopedic or surgical device industry.
0–3 years of sales or sales support experience in the medical device, surgical, or healthcare space.
Willingness and ability to travel across the assigned territory.
Ability to lift and transport equipment and cases weighing up to 50 lbs.
Foundational knowledge of orthopedic surgical protocols, instrumentation, sterile field maintenance, and operating room workflows.
Attention to detail when reviewing surgical plans, preparing equipment, and ensuring procedural accuracy.
Ability to provide effective service and support to surgeons, operating room teams, and clinical stakeholders.
Effective communication and collaboration with sales team members and leadership.
Ability to apply a structured sales methodology, manage pipeline activity using a CRM or funnel-based process, and work toward sales targets.
Clear, confident verbal and written communication skills in English.
Professional, composed, and respectful demeanor in high-pressure surgical and clinical environments.
Ability to adapt to surgeon preferences, learn new procedures and technologies, and incorporate feedback.

Nice To Haves

Eagerness to coach peers and model best practices in selling and clinical routines.

Responsibilities

Assist in building and implementing account plans for the assigned area.
Manage and track customer sales activity and prospective customer initiatives.
Manage the sales funnel and activities for sales targets, and report sales progress.
Monitor and report competitor and customer activities to the Sales Team Lead.
Use the surgery management system (SMS) to support accurate product delivery to customers.
Develop and maintain relationships with orthopedic surgeons, operating room staff, and hospital administrators.
Identify buying signals, gather competitive intelligence, and pursue upsell and cross-sell opportunities in existing accounts.
Analyze territory and surgeon-level sales data to support account planning, targeting, and competitive positioning.
Dedicate 20–30% of time to acquiring new business or expanding existing accounts through targeted surgeon and account outreach.
Collaborate with marketing, customer service, logistics, and other internal teams to support account and customer needs.
Plan, coordinate, and execute local educational and sales events with internal or corporate support.
Develop clinical expertise through exposure to complex cases and high-stakes procedures.
Provide technical support during surgical procedures, live demonstrations, and clinical evaluations.
Attend and support surgical cases, applying knowledge of Zimmer Biomet implants, instrumentation, and surgical workflows.
Gather clinical feedback from end users and communicate insights to internal teams.
Create handoff opportunities to other sales team members when needed to maintain clinical support and sales engagement.
Review surgical plans and ensure instruments and implants are accurate, clean, complete, and prepared before each case.
Document case learnings and surgeon preferences to support continuity and team scaling.
Transport Zimmer Biomet instruments and implants for day, evening, weekend, or add-on cases.
Participate in weekly and monthly team meetings and contribute updates aligned with team goals.
Communicate and collaborate with sales team members to support team performance and development.
Provide informal coaching and peer mentorship to Sales Associate team members.
Stay informed about competitive products, industry trends, and relevant regulations.
Follow Zimmer Biomet SOPs and applicable laws, including requirements related to HCP interactions, complaint handling, expenses, and sales reporting.
Participate in after-hours, weekend, and on-call case coverage based on team and territory needs.