Sales Professional - Operation

LG Display America•Cupertino, CA

About The Position

The Sales Professional handles sales and operations activities for LCDs and OLEDs, maintaining daily communication with customers and LG Display HQ about operational issues and program management. The role covers sales support activities, including sales operations and planning, and requires regular communication with customers and HQ regarding daily operations. The position coordinates purchase orders, production and inventory plans, shipments, logistics, accounting, customer demand, sales reporting, pricing records, and month-end closing. It also tracks delivery documentation and customer updates, monitors market and competitor information, and collaborates with HQ, SCM, Sales, Logistics, Accounting, customers, and forwarders. The role requires 5% travel.

Requirements

  • Bachelor’s degree.
  • Bilingual in English and Korean.
  • Proficiency in Microsoft Office, especially Excel and PowerPoint.
  • Excellent communication and collaboration skills.
  • Well organized, detail oriented, and able to multitask.
  • Authorized to work for any U.S. employer.
  • Willingness to travel 5%.

Nice To Haves

  • Sales Operations experience preferred.
  • Knowledge of delivery terms is a plus.

Responsibilities

  • Create purchase orders and finalize sales processes through direct communication with HQ, Logistics, Accounting, and customers.
  • Communicate production-delay issues with HQ and inform customers of pending issues.
  • Report daily, weekly, and monthly sales recaps to management.
  • Send sales-record reports to customers after updating month-end closing.
  • Manage the weekly inventory plan with HQ Operations and the customer support team.
  • Search for customer news related to the project and customer system, and share it with the company.
  • Communicate with customers regarding demand and input plans.
  • Identify monthly FATP plans, special agendas, and competitor trends.
  • Manage and update product and sample prices, and maintain records of previous prices for each model.
  • Maintain and track sales data in various forms.
  • Update shipping reports and receipt logs for all models, and monitor customer updates.
  • Manage and ensure month-end closing procedures to reach sales goals.
  • Obtain forwarder tracking reports and proof of delivery.
  • Collaborate with HQ and SCM on production plans to meet customer demand.
  • Collaborate with HQ Sales (CS Process) on shipment release schedules and report internally and externally.
  • Collaborate with Logistics on forwarder delivery and customs-clearance status.
  • Collaborate with Accounting on customers’ general payment processes.
  • Search for market trends and information related to assigned customers and their products.
  • Comply with company policies and procedures.
  • Enhance multi-account management capabilities and perform other related duties as assigned.

Benefits

  • Health, dental, vision, and life insurance covered at 100% for employees.
  • 401(k) plan with competitive matching.
  • Paid vacation and sick leave.
  • Lunch provided.
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