Sales Operation Manager

Catalent Pharma Solutions • Bridgewater, NJ

2d • $89,200 - $122,600 • Onsite

About The Position

The Sales Operations Manager works closely with the VPs of Business Development to drive operating mechanisms and processes that maximize sales performance. The role is highly cross-functional, collaborating with Business Development, Manufacturing Operations, Finance, R&D, Marketing, and Incentive Compensation teams to provide direction and recommendations to Sales Leadership. This position is 100% on-site in Bridgewater, New Jersey, and includes a willingness to travel globally to Catalent sites.

The manager leads annual sales target setting, including determining required new sales to support revenue growth over the next three to five years and allocating targets across technologies and sales territories. The role also provides CRM expertise, analytics, budget support, sales funnel review coordination, strategic planning support, and leadership reporting. It leads improvement projects to shorten reporting cycles, optimize sales processes, and increase stakeholder collaboration.

Requirements

• Bachelor’s degree required.
• At least 2 years of experience, preferably in Finance, Six Sigma, or Sales Operations.
• Strong leadership skills and ability to lead change.
• Ability to process data and apply critical business thinking to develop clear recommendations.
• Ability to communicate effectively at all levels of the organization.
• Strong organizational skills.
• Willingness to travel globally to Catalent sites.
• Ability to work with Excel, PowerPoint, Power BI, and Salesforce.com.

Nice To Haves

• MBA preferred.

Responsibilities

• Lead the annual sales target-setting process with Finance, Operations, and Sales Leadership, including determining required sales growth and allocating targets across technologies and territories.
• Serve as the Salesforce.com CRM expert for a business unit or sales technology team, providing reporting, training, problem-solving, and data validation and review.
• Perform territory analytics using external market and internal data, and recommend changes to sales force size and deployment to improve coverage, win rate, and sales efficiency.
• Support revenue budget setting with Corporate and Site Finance teams by calculating revenue burn rates and assessing whether forecast wins will convert to revenue within the budget timeframe.
• Organize and lead monthly sales funnel reviews with Business Development teams and sites, applying Catalent’s standard sales process methodology.
• Support annual strategic planning by providing analytics on sales, customer growth, and market trends.
• Support the VP of Sales in preparing monthly and quarterly reviews for Catalent’s executive leadership team.
• Lead improvement projects to reduce recurring report cycle time, improve sales process efficiency, and increase stakeholder collaboration.
• Perform other duties as assigned.

Benefits

• Competitive medical, dental, and vision coverage.
• 401(k).
• 152 hours of PTO.
• 8 paid holidays.
• Global exposure, a defined career path, and an annual performance review and feedback process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level