Professional Ⅲ, Retail Operation

Samsung Electronics•Englewood Cliffs, NJ

About The Position

The Samsung Electronics America Retail Division works with leading consumer electronics retailers and operates experiential sites to deliver engaging consumer experiences that maximize sales and satisfaction. The division seeks to improve retail models and processes and establish Samsung as a leader in consumer engagement. Reporting to the Senior Channel Manager, the Manager of Merchandising Operations serves as a strategic project manager for retail displays, experiences, and product launches within a key carrier partner. The role leads go-to-market planning, execution, and maintenance of Samsung mobile category initiatives, with a focus on delivering a high-quality shopper experience through cross-functional collaboration and project oversight.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
  • At least 5 years of demonstrated success in project or program management.
  • Proven ability to manage complex projects with multiple dependencies and deliver results on time and within budget.
  • Highly organized and detail-oriented, with the ability to manage intricate project schedules and timelines.
  • Ability to handle ambiguity and work in a fast-paced, dynamic environment while adapting to evolving business priorities and customer needs.
  • Strong business acumen, including experience working within budgetary guidelines and understanding financial implications.
  • Proficiency with project management tools and business applications, including Excel and PowerPoint.

Nice To Haves

  • Project or program management experience within a retail, wireless, or technology-focused organization.

Responsibilities

  • Lead end-to-end project management for in-store merchandising initiatives, including product launches, seasonal campaigns, and experience updates.
  • Develop and execute project plans for deploying display units, visual merchandising, device security, and retail graphics across multiple store layouts.
  • Act as a central point of contact and maintain relationships with Sales, Product, Marketing, Finance, Supply Chain, and external vendors.
  • Manage project risks, navigate ambiguity, and recommend actions to keep projects on track and aligned with business objectives.
  • Communicate project status, strategy, and execution plans to field sales teams, carrier account teams, and leadership.
  • Manage the internal budget approval process, secure project funding, and lead operational execution of project initiatives.
  • Track and analyze KPIs to measure project success and ROI, and provide insights for future initiatives.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Employee Purchase Program
  • Tuition Assistance after 12 months
  • Paid Time Off
  • Student Loan Program after 12 months
  • Wellness Incentives
  • MBO bonus compensation based on company, division, and individual performance
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