Logistics Operation Coordinator (Ocean Operation)

SBT Global • Santa Ana, CA

1d • Onsite

About The Position

The Logistics Operation Coordinator (Ocean Operation) plans, executes, and continuously improves inbound and outbound air and ocean freight operations, moving shipments from manufacturers to warehouses and ultimately to customers. The role requires hands-on experience in air or ocean freight operations and solid ocean freight knowledge. It supports global transportation across multiple time zones on a five-day work schedule that includes weekend shifts based on operational requirements.

The position coordinates shipment schedules and movements, manages transload warehouse capacity and performance, dispatches truckload outbound orders, communicates with logistics partners and internal stakeholders, and ensures compliance with trade, hazardous-material, and security requirements. It is a one-year contract, full-time, on-site role. Staff pay is approximately $28–$31 per hour depending on experience; senior staff pay is approximately $32–$35.55 per hour depending on experience.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
• Hands-on experience in international air, ocean, and OTR freight forwarding operations.
• Proven experience managing transload warehouse operations and truckload dispatch.
• Strong understanding of international air and ocean freight regulations and customs procedures.
• Proficiency with ERP and logistics systems such as SAP, TMS, and WMS, or equivalent systems.
• Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
• English language proficiency.

Responsibilities

• Create and maintain daily tracking reports for air export, ocean import, and OTR, including weekend operations.
• Gather departure information for containers and air cargo at ports, terminals, and airports; monitor and confirm on-time departures; and coordinate terminal departure schedules with terminal operators and customs brokers.
• Track ocean containers, rail intermodal units, and air shipments in real time; validate Import of Documentation (IOD) and Proof of Delivery (POD) daily; and respond to shipment exceptions such as delays, damages, and customs holds.
• Oversee transload warehouse capacity planning and utilization; manage operational KPIs such as dwell time, on-time transload, and damage rate; identify bottlenecks; and work with warehouse teams on corrective actions.
• Schedule and dispatch truckload outbound orders using a Transportation Management System (TMS), optimizing routing and load consolidation to meet service-level agreements while minimizing transportation costs.
• Serve as the primary point of contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
• Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
• Ensure shipments comply with international trade regulations, hazardous material requirements, and security standards; maintain accurate records for audits and regulatory inspections.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior