Logistics Operation Coordinator (Ocean Operation)
About The Position
The Logistics Operation Coordinator plans, executes, and continuously improves inbound and outbound air and ocean freight operations, helping shipments move efficiently from manufacturers to warehouses and customers. The role requires hands-on experience in air or ocean freight operations and solid ocean freight knowledge. The position is full-time, on site, and offered as a one-year contract. Its five-day schedule includes weekend shifts as operational needs require. The stated pay rate is approximately $28–$31 per hour, depending on experience. The coordinator maintains shipment tracking and schedules, monitors movements and exceptions, manages transload warehouse capacity and performance, and schedules and dispatches truckload outbound orders using a TMS. The role also coordinates with logistics partners and internal stakeholders, handles claims and documentation, and ensures regulatory compliance and accurate records. Other job-related duties may be assigned.
Requirements
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- At least 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
- Hands-on experience in international Air, Ocean, and OTR freight forwarding operations.
- Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
- Strong understanding of international air and ocean freight regulations and customs procedures.
- Proficiency with ERP and logistics systems such as SAP, TMS, WMS, or equivalent.
- Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
- English language skills.
- Ability to work weekends as required.
- Ability to manage multiple priorities accurately and perform in a fast-paced, deadline-driven environment.
- Analytical thinking, problem-solving, and clear communication skills.
Responsibilities
- Create and maintain daily tracking reports for Air Export, Ocean Import, and OTR, including weekend operations.
- Gather departure information for containers and air cargo at ports, terminals, and airports.
- Monitor and confirm on-time departures from U.S. ocean terminals and major airports.
- Coordinate terminal departure schedules with terminal operators and customs brokers.
- Track ocean containers, rail intermodal units, and air shipments in real time.
- Validate Import of Documentation (IOD) and Proof of Delivery (POD) daily.
- Respond promptly to shipment exceptions such as delays, damages, and customs holds.
- Oversee Transload Warehouse (TW) capacity planning and utilization.
- Manage transload operation KPIs, including dwell time, on-time transload, and damage rate.
- Identify operational bottlenecks and work with warehouse teams to implement corrective actions.
- Schedule and dispatch Truckload (TL) Outbound (OB) orders using a Transportation Management System (TMS).
- Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
- Serve as the primary contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
- Handle claims, documentation, and escalations through phone, email, or virtual meetings.
- Ensure shipments comply with international trade regulations, hazardous material requirements, and security standards.
- Maintain accurate records for audits and regulatory inspections.
- Perform other job-related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
