Logistics Operation Coordinator (Ocean Operation)

SBT Global • Santa Ana, CA

1d • Onsite

About The Position

The Logistics Operation Coordinator (Ocean Operation) plans, executes, and continuously improves inbound and outbound air and ocean freight operations, moving shipments from manufacturers to warehouses and ultimately to customers. The position involves hands-on coordination of air, ocean, and over-the-road freight operations, with a strong focus on ocean freight. It is a one-year, full-time, onsite contract role. The work schedule is five days per week and includes weekend shifts based on operational requirements; weekend work may be required.

The coordinator plans and schedules freight activity, monitors shipment movements, oversees transload warehouse capacity and performance, and schedules outbound truckload dispatch. The role serves as a primary contact for logistics partners and internal stakeholders, handles claims and escalations, and ensures accurate documentation and compliance with trade, hazardous-material, and security requirements.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• At least 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
• Hands-on experience in international air, ocean, and OTR freight forwarding operations.
• Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Strong understanding of international air and ocean freight regulations and customs procedures.
• Proficiency with ERP and logistics systems such as SAP, TMS, or WMS, or equivalent systems.
• Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
• English language ability.

Responsibilities

• Create and maintain daily tracking reports for Air Export, Ocean Import, and OTR, including weekend operations.
• Gather container and air-cargo departure information at ports, terminals, and airports; monitor and confirm on-time departures; and coordinate terminal schedules with terminal operators and customs brokers.
• Track ocean containers, rail intermodal units, and air shipments in real time; validate Import of Documentation (IOD) and Proof of Delivery (POD) daily; and address shipment exceptions such as delays, damages, or customs holds.
• Oversee transload warehouse capacity planning and utilization; manage KPIs such as dwell time, on-time transload, and damage rate; identify bottlenecks; and work with warehouse teams on corrective actions.
• Schedule and dispatch Truckload (TL) Outbound (OB) orders using a Transportation Management System (TMS), optimizing routing and load consolidation to meet service-level agreements and minimize costs.
• Act as the primary point of contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers; handle claims, documentation, and escalations through phone, email, or virtual meetings.
• Ensure shipments comply with international trade regulations, hazardous-material requirements, and security standards; maintain records for audits and regulatory inspections.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior