Sales Professional - Valley Pool & Spa

Leslie's•Washington, PA

11d•$15 - $16

About The Position

The Sales Professional creates an exceptional customer experience by helping customers select pools, spas, and backyard products that suit their needs. The role combines consultative selling, relationship building, product knowledge, and daily showroom responsibilities. Pool or spa industry experience is not required; comprehensive product and sales training is provided. The ideal candidate is customer-focused, motivated to achieve sales goals, and comfortable in a fast-paced retail environment.

Requirements

High school diploma or equivalent required.
Strong sales and customer service skills, including the ability to identify customer needs, recommend solutions, and close sales.
Excellent verbal and written communication skills.
Strong relationship-building and interpersonal skills.
Basic business math skills, including percentages and sales-related calculations.
Comfort using email, Google Drive, point-of-sale systems, and other business software.
Ability to learn product information, sales processes, policies, and procedures.
Strong attention to detail and ability to distinguish between colors.
Reliable transportation to and from work.
Ability to stand and/or walk for approximately 8–10 hours during a shift.
Ability to lift and carry up to 50 pounds.
Ability to assist with moving merchandise weighing more than 100 pounds using appropriate equipment, such as carts, dollies, pallet jacks, or other available material-handling tools.

Nice To Haves

One or more years of sales experience preferred.

Responsibilities

Engage with customers to understand their needs, recommend appropriate products, and guide them through the sales process from initial conversation through purchase.
Build strong customer relationships by providing knowledgeable, friendly, and professional service.
Develop a thorough understanding of product features, benefits, and applications to assist customers confidently.
Meet or exceed established sales goals and performance expectations.
Follow up with prospective and existing customers to develop new business, encourage repeat business, and generate referrals.
Support purchases, returns, and other customer service needs.
Handle customer concerns professionally and work toward solutions that support both the customer and the company.
Complete required product, sales, and operational training in a timely manner.
Perform pool and spa water testing and recommend appropriate products based on results.
Assist customers with carrying and loading merchandise after purchase.
Maintain accurate awareness of inventory and follow established inventory-control and point-of-sale procedures.
Stock and merchandise products, update signage and shelf tags, and maintain organized product displays.
Help maintain a clean, organized, professional, and customer-ready showroom and stock area.
Support approved social media content and other store initiatives as directed by the General Manager.
Collaborate with team members to support overall store performance and customer satisfaction.
Follow company policies, procedures, safety requirements, and company values.
Perform other duties as assigned.