Sales Product Solutions Manager - Healthcare Payments - Vice President
About The Position
The Sales Product Solutions Individual Contributor in Healthcare Payments partners with Sales teams to define and configure complex, client-facing solutions for key client relationships and prospective opportunities. The role acts as the voice of the customer, understanding client needs and communicating feedback to Product teams. It supports Healthcare Payments product needs in partnership with Treasury Representatives and Healthcare Bankers. The position carries its own quota and is responsible for prospecting, generating leads, and building a sales pipeline. It requires understanding client pain points and recommending suitable solutions, especially across Patient Management Systems and other hospital systems. The role also supports the adoption of existing and upcoming products and capabilities, and contributes to the strategic product roadmap through client feedback. J.P. Morgan Healthcare Payments provides healthcare organizations with an end-to-end suite of payment solutions connecting consumers, providers, payers, and health technology companies. Its solutions are designed to be HIPAA-compliant and certified, securely process payments and healthcare data, and streamline operations through embedded integration.
Requirements
- At least 5 years of experience or equivalent sales expertise solving problems across multiple teams and a group of products.
- Extensive experience in a sales cycle and regular client engagement.
- Experience modifying preconfigured solutions to address complex problems.
- Prior experience working in a highly matrixed and complex organization.
- Understanding of healthcare, including knowledge of Revenue Cycle Management.
- Excellent interpersonal skills and the ability to influence and inspire cross-functional teams.
- Strong verbal and written communication skills.
- Critical-thinking ability across a range of scenarios.
Nice To Haves
- At least 5 years of healthcare technology experience with a proven track record of success.
- Strong technical skills and understanding of multiple system integrations.
- Proficiency in Microsoft Office programs.
Responsibilities
- Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions for client needs and objectives, particularly across Patient Management Systems and other hospital systems.
- Serve as a subject matter expert on designated products and capabilities, with a deep understanding of client needs and industry trends.
- Own pricing, pipeline planning, and account planning; help upskill the team through product training and collateral materials.
- Engage with client teams to understand pain points and refine solutions, and communicate important client feedback to Product teams to inform the product roadmap.
- Carry a sales mentality and work toward goals and quota.
- Manage multiple projects and stay organized in a fast-paced environment.
- Source new opportunities and shepherd inbound requests.
- Take a proactive and hardworking approach.
- Use a consultative approach to understand clients’ current and future states and support product implementation.
- Prospect and generate leads to build an individual pipeline.
- Work directly with Treasury Representatives and Healthcare Bankers to support Healthcare Payments product needs.
- Travel approximately 35% of the time.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
