Payments-Product Solutions Manager-Vice President

JPMorganChase • Miami, FL

6d

About The Position

As a Product Solutions Manager in Payments, you will help define and configure complex solutions for key client relationships and prospective opportunities in partnership with Sales. You will act as the voice of the customer by understanding client needs and communicating feedback to Product teams. The role focuses on customer-centric solutioning and product adoption, with a focus on Puerto Rico and Latin American clients.

Requirements

• At least 5 years of experience, or equivalent expertise, solving problems across multiple teams and a cluster of products.
• Extensive experience working in a sales cycle and engaging with clients regularly.
• Experience modifying preconfigured solutions to address complex problems.
• Demonstrated experience working in a highly matrixed and complex organization.
• Fluency in English and Spanish.

Nice To Haves

• Fluency in Portuguese.

Responsibilities

• Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions that address client needs and objectives.
• Serve as a subject matter expert on a defined set of products and capabilities, maintaining a deep understanding of client needs and industry trends.
• Support Sales with pricing, pipeline planning, account planning, and team product-knowledge development, including collaborating on training and collateral materials.
• Engage with client teams to understand pain points and refine solutions; communicate critical client feedback to Product teams to inform the strategic product roadmap.
• Identify potential clients to expand market share and develop new business opportunities within the existing Payments portfolio, focusing on Puerto Rico and Latin American clients.
• Work with Payments Sales, Product Management, and the request for proposal team to coordinate responses and make informed decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed