Vice President, Payments Product Analyst

BNY Mellon•Pittsburgh, PA

6h•$69,000 - $153,000

About The Position

The Vice President, Product Analyst is an integral member of the POM Product Management function. Embedded in a product pod, the analyst conducts detailed business, system, and process analysis within a defined product or capability area. The role partners closely with Product Owners and supports Product Managers to translate product intent, regulatory needs, and operational requirements into clear, testable analysis and backlog-ready stories. It is accountable for improving story quality, reducing ambiguity and rework, and supporting audit- and operations-ready delivery. The position requires payments-processing domain expertise, knowledge of regulatory standards including ISO 20022, and strong analytical capabilities to support business transformation. The analyst elicits and documents functional and non-functional requirements; creates process, journey, decision, mapping, and traceability artifacts; supports backlog refinement, testing, UAT, and defect triage; and maintains regulatory and audit traceability through release. The role also supports launch and BAU handover through process updates, procedures, RACI updates, and training materials. The role provides expertise in SWIFT, ISO 20022 payment messages, financial market infrastructures, instant payments, and payment lifecycle flows. It works across Product, Technology, Operations, and Client Services, supports Agile delivery, analyzes and validates payment data, troubleshoots production issues, and contributes to compliance, operational-risk reduction, stronger controls, and improved straight-through processing.

Requirements

5–10+ years of experience.
Bachelor’s degree in Business, Engineering, or a related field.
Payments-processing expertise, including SWIFT, ISO 20022, financial market infrastructures, instant payments, and payment lifecycle flows.
Experience with large-scale payment transformation programs or platform modernization initiatives.
Exposure to regulatory initiatives such as ISO migrations or market infrastructure changes.
Background in banking, financial services, or transaction banking.
Strong analytical capabilities and proficiency in process modeling, analysis techniques, and business/data-rules capture.
Ability to use data analysis tools such as SQL and Excel.
Familiarity with APIs, integration patterns, and payment processing systems.
Clear written communication and ability to produce concise analysis artifacts and acceptance criteria.
Strong meeting facilitation and note-taking skills.
Time-management and backlog-readiness discipline, including managing multiple work items and stakeholders within a sprint cadence.

Nice To Haves

Advanced degree.

Responsibilities

Elicit, analyze, and document functional and non-functional requirements for payments initiatives, including cross-border payments, real-time processing, and clearing systems.
Create and maintain current- and future-state process flows, user journeys, decision tables, data mappings, and traceability artifacts.
Support backlog readiness and refinement with the Product Owner by clarifying scope, acceptance criteria, edge cases, and downstream impacts.
Analyze impacts across workflows, systems, and controls, and identify risks, dependencies, and operational constraints.
Partner with testing to validate requirements and acceptance criteria; support UAT and business-process-focused defect triage.
Maintain regulatory and audit traceability from requirements through release, including required evidence and documentation.
Support launch and BAU handover by preparing process updates, standard operating procedures or work instructions, RACI updates, and training materials with Product and Operations.
Escalate analysis complexity, regulatory risk, or cross-pod dependencies that exceed pod scope and require Senior BA support.
Provide payments-processing subject matter expertise, including SWIFT, ISO 20022 pain/pacs/camt messages, major financial market infrastructures, instant payments, and payment lifecycle flows.
Interpret and validate payment-message fields and business rules.
Support payment modernization, regulatory compliance, and operational-risk-reduction initiatives.
Liaise across Product, Technology, Operations, and Client Services to align requirements and delivery priorities.
Facilitate workshops, backlog grooming sessions, and requirement walkthroughs.
Coordinate across teams to define scope, constraints, and dependencies for strategic initiatives.
Support sprint planning, backlog refinement, and UAT cycles within Agile/Scrum frameworks.
Define acceptance criteria and support functional testing.
Track deliverables and support timely execution across large-scale, mission-critical programs.
Perform data analysis, reconciliation, and validation for payment flows and transactions.
Support production troubleshooting and root cause analysis for payment failures or exceptions.
Ensure data quality, integrity, and compliance with regulatory standards.
Ensure adherence to regulatory and compliance standards such as SWIFT, ISO, sanctions, and AML.
Identify and mitigate operational risks in payment processes and system design.
Contribute to strengthening controls and improving straight-through processing rates.