Product Sales Manager - Healthcare Payments - Vice President

JPMorganChase • Philadelphia, PA

1d

About The Position

As a Product Sales Manager in Healthcare Strategic Partnerships, you will work with Sales to define and configure complex solutions for key client relationships and prospective opportunities. You will act as the voice of the customer, understand client needs, and communicate feedback to Product teams. The role focuses on leading solution design and adoption of client-facing healthcare payment products and capabilities, and managing partner relationships through their lifecycle.

J.P. Morgan Healthcare Payments provides healthcare organizations with an end-to-end suite of solutions designed for healthcare. Drawing on healthcare expertise and the scale of J.P. Morgan Payments, the business connects consumers, providers, payers, and health technology companies across healthcare payment transactions. Its solutions are HIPAA-compliant and certified to securely process payments and move healthcare data at scale, while embedded integrations streamline operations and improve the consumer experience.

Requirements

• At least 5 years of experience, or equivalent expertise, solving problems across multiple teams and a cluster of products.
• Extensive experience working in a complex sales cycle and engaging with clients regularly.
• Experience modifying preconfigured solutions to address complex problems.
• Demonstrated experience working in a highly matrixed and complex organization.
• Background in healthcare, financial services, and/or interoperability.
• Strong executive presence and communication skills.

Nice To Haves

• Prior experience working with EHR and RCM companies.
• Interest and passion for open banking and embedded finance.
• Adaptability and sound judgment in unstructured or rapidly changing environments.
• Ability to welcome challenging problems and develop creative solutions using relevant background and skills.
• Comfort challenging conventional thinking to drive continuous improvement.

Responsibilities

• Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions that address client needs and objectives.
• Serve as a subject matter expert for a defined set of products and capabilities, with a deep understanding of client needs and industry trends.
• Support Sales with pricing, pipeline planning, account planning, and team product knowledge, including collaborating on training and collateral materials.
• Engage with client teams to understand pain points and refine solutions.
• Communicate critical client feedback to Product teams to inform the strategic product roadmap.
• Manage the end-to-end partner lifecycle, including commercialization plans, contract negotiation, and communication of pricing proposals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed