Product Sales Manager - Healthcare Payments - Vice President

JPMorgan Chase & Co.•Philadelphia, PA
•$157,500 - $225,000

About The Position

As a Product Sales Manager in Healthcare Strategic Partnerships, you will partner with Sales to define and configure complex product solutions for key client relationships and prospective opportunities. You will represent the voice of the customer by understanding client needs and communicating feedback to Product teams. The role focuses on leading solutioning and adoption of healthcare payment products and capabilities, and on developing solutions that meet client needs and objectives. J.P. Morgan Healthcare Payments provides healthcare organizations with an end-to-end suite of solutions designed for healthcare. The solutions connect consumers, providers, payers, and health technology companies across healthcare payment transactions. They are HIPAA-compliant and certified, and use embedded integration to streamline operations, reduce friction, and improve the consumer experience. The role also manages the end-to-end partner lifecycle, including commercialization plans, contract negotiation, and pricing proposals. It supports Sales through pricing, pipeline and account planning, product training, and collateral, while bringing client insights and industry knowledge to the product roadmap.

Requirements

  • 5+ years of experience, or equivalent expertise, in problem-solving across multiple teams and a cluster of products.
  • Extensive experience working in a complex sales cycle and engaging with clients regularly.
  • Experience modifying preconfigured solutions to address complex problems.
  • Demonstrated experience working in a highly matrixed and complex organization.
  • Background in healthcare, financial services, and/or interoperability.
  • Strong executive presence and communication skills.

Nice To Haves

  • Prior experience working with EHR and RCM companies.
  • Interest and passion for open banking and embedded finance.
  • Adaptability and sound judgment in unstructured or rapidly changing environments.
  • Ability to welcome challenging problems and develop creative solutions using relevant background and skills.
  • Comfort challenging conventional thinking to drive continuous improvement.

Responsibilities

  • Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions to address client needs and objectives.
  • Serve as a subject matter expert for a defined set of products and capabilities, with a deep understanding of client needs and industry trends.
  • Support Sales with pricing, pipeline planning, account planning, and team product knowledge through training and collateral materials.
  • Engage with client teams to understand pain points and refine solutions; communicate critical client feedback to Product teams to inform the strategic product roadmap.
  • Manage the end-to-end partner lifecycle, including commercialization plans, contract negotiation, and communication of pricing proposals.

Benefits

  • Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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