Sales Operations Manager

Keenfinity•Burnsville, MN
•$80,000 - $110,000

About The Position

The Sales Operations Manager leads and optimizes sales operations and administration to ensure efficiency, accuracy, and scalability. The role partners with sales leadership, brand marketing, finance, and other departments to streamline processes, manage data, and provide actionable insights that support revenue growth. The position plays a critical role in rolling out Salesforce.com to end users and supports sales strategy centered on the Salesforce.com CRM. Candidates must be located near a major metro airport for frequent travel, or preferably reside in the Burnsville, Minnesota area.

Requirements

  • High school diploma required.
  • At least 5 years of experience in sales operations or revenue operations.
  • Expertise in Salesforce, sales analytics tools, and PowerPoint.
  • Strong analytical, strategic-thinking, and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Indefinite U.S. work authorization; future sponsorship for work authorization is not available.
  • Location near a major metro airport for frequent travel, or preferably in the Burnsville, Minnesota area.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, or a related field preferred.
  • Advanced Excel and data visualization experience preferred.
  • Knowledge of sales methodologies and revenue operations best practices preferred.
  • Experience managing a team or leading cross-functional projects preferred.

Responsibilities

  • Lead and optimize sales operations and administration functions.
  • Support the rollout of Salesforce.com to end users and assist with sales strategy centered on the CRM.
  • Develop, implement, and continuously improve sales processes and workflows; identify bottlenecks and recommend efficiency improvements.
  • Ensure data integrity and accuracy across sales platforms and systems, including customer records.
  • Develop and maintain dashboards and reports tracking KPIs, pipeline health, and revenue performance.
  • Analyze trends and provide insights for strategic decisions; assist with sales forecasting and pipeline analysis.
  • Collaborate with finance and Growth leadership on annual and quarterly planning.
  • Coordinate across sales, marketing, finance, and operations to align goals and initiatives.
  • Manage contract administration, including review, compliance, and documentation.
  • Coordinate pricing approvals, discount structures, pricing, and promotional programs.
  • Manage the Unilateral Pricing Program, coordinate with its committee, and liaise with Legal counsel when required.
  • Support smooth communication and execution of campaigns and promotions.
  • Work with finance to ensure accurate and timely invoicing and credit management.
  • Monitor and manage sales incentive programs and commission calculations.

Benefits

  • Medical, dental, vision, disability, and life insurance through the company’s Health and Welfare Benefit Plans, subject to plan terms and conditions.
  • 401(k) plan, subject to plan terms and conditions.
  • Paid time off and sick leave programs in accordance with applicable policies.
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