Sales Operations Manager

Wolfspeed•Durham, NC

About The Position

The Sales Operations Manager – Wolfspeed Materials role is focused primarily on sales organization initiatives related to Wolfspeed’s forecasting tool analytics/reporting, demand planning accuracy, and sales administration including revenue projections. This candidate will be a hands-on sales operations leader, must be able to work collaboratively, and be a relentless problem-solver. A love for data and analytics is required, and a high attention to detail is essential to being successful in this role. The role reports directly to Wolfspeed Materials, Senior Director of Global Sales.

Requirements

  • BA/BS Degree with a minimum of 5 years of progressively advancing sales operations, demand forecasting, and sales management experience
  • Strong MS Excel spreadsheet experience
  • Intrinsic drive and flexibility; able to quickly adapt to changing priorities; high attention to detail with the ability to manage many tasks at the same time
  • Natural problem-solver, self-motivated, team player who is willing to pitch in wherever needed
  • Significant experience structuring and analyzing data and then developing reports designed to illuminate key insights
  • Strong written and verbal communication skills
  • Cross functional communication and experience collaborating with other functions
  • This position requires the lawful ability to access technical data, information, and areas controlled by United States export control laws and regulations

Responsibilities

  • Develop dashboards and reporting designed to efficiently provide Wolfspeed leadership with the insights needed to manage and improve sales and demand planning accuracy
  • Manage sales modeling and demand planning/capacity justification for varying near, mid and long-term LRP preparation.
  • Manage and communicate the natural movements of sales demand and capacity to maximize operational efficiencies while achieving financial objectives
  • Assist planning with the preparation of the demand review meeting including managing revenue projections for the planning sales cycle.
  • Monitor and analyze main forecast file used to identify anomalies in data and communicate sales and demand data to sales, finance, and operations teams
  • Support the evaluation and optimization of processes within sales operations
  • Ensure quality of data and accuracy of downstream reporting through precise attention to detail and execution of quality assurance processes
  • Liaise and collaborate effectively with internal IT, Operations, and Finance resources to successfully execute related projects
  • Manage and leverage Finished Goods Inventory for Sales opportunities and improved inventory management
  • Lead and manage inside sales leads originating from Pardot.com
  • Assist with Salesforce.com/Model N change management, new process implementation, documentation and communication to support sales organization initiatives
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