Sales Operations Manager (Remote - US)
Nextech
•Remote
About The Position
The Sales Operations Manager works closely with the sales leadership team to define, implement, and manage processes that support Nextech’s sales growth plans. The role maintains sales-process documentation, assists with onboarding new sales representatives, and optimizes sales productivity. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.
Requirements
- Bachelor’s degree in business administration or a related field and/or related experience.
- Five years of proven ability managing operational functions such as centralized sales support, reports, and analysis.
- Five years of Salesforce experience.
- Five years of experience with BI, commission, and automation tools; examples include Gong, Everstage, HubSpot, Chili Piper, and LinkedIn Navigator.
- Excellent organizational skills and ability to manage and prioritize a heavy workload in a fast-paced environment.
- Ability to present facts and recommendations effectively in verbal and written form.
- High degree of professionalism and proven ability to work with confidential information.
- Collaborative, team-oriented attitude.
- Ability to develop and manage initiatives through completion.
- Demonstrated leadership and communication skills that support Nextech values and behaviors.
- Excellent written and verbal communication skills.
Nice To Haves
- Salesforce.com certification and SFDC Administrator experience.
- Experience with MEDDIC.
- Experience with both Sales Cloud and Service Cloud.
- Experience managing a global team of direct reports across revenue operations roles.
- Experience integrating HubSpot, CPQ, and/or NetSuite with Salesforce.com.
Responsibilities
- Manage productivity metrics and sales engagement statistics to develop meaningful sales processes.
- Identify and implement opportunities to improve sales processes.
- Manage the monthly sales commissions process in alignment with accounting and finance.
- Manage sales territory alignment processes, documentation, and enablement.
- Support sales teams with day-to-day Salesforce.com management.
- Administer the company’s sales commissions and bonus plans.
- Liaise with other departments to ensure smooth data handoffs.
- Develop processes to track competitive-landscape trends and maintain competitive insights.
- Assist in evaluating emerging market opportunities.
- Manage special projects supporting sales and marketing go-to-market initiatives.
- Perform other responsibilities as defined by the VP Sales Operations.
Benefits
- Competitive pay.
- Generous annual bonus opportunity.
- 401(k) with employer match.
- Flexible time off.
- 11 paid holidays.
- A day off to celebrate a cultural or social significance to the employee.
- Access to LinkedIn Learning courses for professional development.
- Choice of medical, dental, and vision plans.
- Health Savings Account with employer match.
- Flexible Spending Account.
- Company-paid parental leave after six months with the company.
- Company-paid life insurance and short- and long-term disability insurance.
- Nextech Luminary Peer Recognition Program.
- Employee Assistance Program with free counseling sessions.
- Corporate discounts on retail, travel, and entertainment.
- Comprehensive wellness program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
