Senior Sales Manager - Remote US

Smile Digital Health

1d • Remote

About The Position

The Senior Sales Manager is accountable for delivering a high-growth, targeted sales strategy by developing a high-performing, results-oriented sales team to achieve revenue and margin targets. The role focuses on growing target markets, key partners, and lines of business through business development, relationship management, prospecting, and alignment.

Smile Digital Health provides a FHIR-based data liberation platform and data management solutions used in more than 20 countries. The company’s platform helps healthcare stakeholders collect and exchange data and supports the generation and liberation of structured healthcare data for care teams and health systems.

Requirements

• 7–10+ years of experience working in healthcare sales; B2B experience is preferred.
• 3–5+ years of experience in sales leadership or people management.
• Bachelor’s degree or diploma in Business or a similar field, and/or equivalent work experience.
• Knowledge of healthcare technology, government healthcare programs and systems, and/or the US payers/providers space.
• Demonstrated ability to develop and maintain strong strategic client relationships and identify growth opportunities with demonstrable results.
• Proven ability to build and develop a high-functioning, efficient sales team.
• Excellent written and verbal communication skills for cross-functional collaboration and building trusted relationships.
• Demonstrated revenue-generation impact through innovative partnerships and client relationships that have advanced businesses.
• Ability to shift quickly between high-level and detail-oriented thinking and manage ambiguous, open-ended questions through to resolution.
• Self-driven, with the ability to seek information independently, solve complex interpersonal or operational problems, persuade and align resources, and deliver results.

Nice To Haves

• B2B sales experience.

Responsibilities

• Manage, coach, and develop assigned sales team members to achieve individual and team performance goals; establish expectations, provide feedback, and foster accountability, collaboration, and continuous improvement.
• Manage and identify strategic client relationships, and support the sales team in building trusted relationships with new, existing, and prospective customers to advance sales opportunities and expand business.
• Establish and oversee strategic sales programs to develop and maintain a robust pipeline of sales opportunities.
• Develop repeatable and scalable sales solutions that improve product integrations and the underlying value proposition.
• Identify and build new sales channels by establishing marketing and lead-generation strategies.
• Guide the team in identifying new business opportunities, expanding existing accounts, and developing strategic customer and partner relationships to increase market presence.
• Establish an effective customer feedback cycle to support client satisfaction and identify value-adding strategies that grow client business.
• Support and guide the team through complex sales opportunities, negotiations, and contract execution; identify obstacles, coordinate cross-functional resources, and develop action plans to advance deals and achieve sales objectives.
• Identify resourcing needs for the assigned sales team and lead recruitment efforts as needed.
• Ensure the sales team maintains accurate, up-to-date pipeline data and information in CSM for metrics, reporting, and analytics.
• Forecast and track new-client metrics by managing quarterly and annual sales and partnership goals; provide accurate forecasting, manage sales and partnership processes, and set metrics for funnel management.

Benefits

• Remote work environment.
• Flexible time-away-from-work policy, including PTO, personal days, and sick days.
• Competitive salary and health/medical benefits.
• RRSP/TFSA/401K employee contribution.
• Life and disability benefits.
• Employee Assistance Program.
• FHIR Study Program and Skillsoft Learning.
• Super HAPI Fun Club.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior