Sales Operations Specialist - Remote US
About The Position
eGroup Enabling Technologies is seeking a Sales Operations Specialist to support Account Executives, optimize sales processes, and help ensure exceptional customer experiences. The role partners with sales, delivery, finance, and leadership teams to drive sales execution, planning, and operational efficiency. The position is remote in the United States. Compensation is structured across three performance-based tiers. Tier 1 is the training and onboarding level, with a base salary of $53,000–$55,000; bonus eligibility begins at Tier 2, typically within approximately three months. Tier 2 offers a base salary of $55,750–$58,750 plus quarterly bonuses. Tier 3 offers a base salary of $60,250–$64,250 plus quarterly bonuses, with total earning potential of approximately $77,000. The role offers mentorship, continuous training, and opportunities to progress into roles with greater responsibility.
Requirements
- Be a proactive self-starter with a growth mindset.
- Be detail-oriented and organized, with strong time-management skills.
- Have excellent communication skills and the ability to translate technical concepts into clear, actionable language.
Nice To Haves
- Bachelor’s degree.
- Experience in IT sales, marketing, or business operations.
- Experience with CRM systems such as ConnectWise or HubSpot.
- Experience with Microsoft Office Suite.
Responsibilities
- Partner with Account Executives to drive sales execution, planning, and operational efficiency.
- Build customer relationships through proactive communication and support.
- Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting client needs and business objectives.
- Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.
- Maintain CRM data integrity and support accurate reporting.
- Provide stakeholders with clear updates on contracts, purchases, and delivery timelines.
- Support bundling professional services and complementary products in proposals.
- Meet established service-level agreements (SLAs) and key metrics while ensuring high-quality service.
Benefits
- Mentorship and continuous training.
- Clear performance-based opportunities for career advancement.
- Quarterly bonus pay beginning at Tier 2, subject to tier eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
