Store Operations Analyst (US - Remote)

Genuine Parts Company • Usa, FL

2d • Remote

About The Position

The Store Operations Analyst reviews and analyzes store operations metrics—including RGNs, Core Accounts, bad debt, store billings, cycle counts, Pcard usage, and cash variances—to manage reconciliation activities. The analyst presents field leadership with actionable information and works closely with Loss Prevention and Operations teams to identify operational and compliance opportunities and develop resolution plans.

This role also provides feedback and guidance as NAPA adopts enhanced store and supply chain systems and controls. The position is described as having an office working environment and is listed as US - Remote.

Requirements

• At least five years of relevant analytical work experience.
• High school diploma and equivalent work experience.
• Strong written and verbal communication skills.
• Basic understanding of accounting principles.
• Proficiency with computer skills, especially Excel.
• Ability to thrive in a fast-paced environment and remain calm under pressure.
• Strong analytical and problem-solving skills, multitasking abilities, and attention to detail.

Nice To Haves

• Bachelor’s degree preferred.
• NAPA store experience.

Responsibilities

• Review store operations databases to ensure reported information is accurate.
• Submit daily, weekly, and monthly reconciliation items in accordance with company policies and procedures.
• Partner with field teams to assess aged and ageing RGN trends, investigate RGN discrepancies, and provide weekly updates on resolved and outstanding RGN and credit-flow issues.
• Partner with distribution centers, vendors, and the NAPA DCSC team to investigate credit discrepancies.
• Review data and trends for accounts receivable accounts listed as bad debt to support field collection and root-cause analysis, including Core Account management.
• Review Company Pcard activity for field compliance with store-level reconciliation and identify anomalies for investigation by the Loss Prevention Team.
• Report identified anomalies to the Loss Prevention Team.
• Review cash-handling metrics to identify procedural issues with store deposits, COD customer collections, and daily over-and-short activity.
• Provide feedback and guidance on the evolution of the analyst role as NAPA onboards enhanced store and supply chain systems and controls.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED