Sales Operations Manager

Adaptx•Seattle, WA

11d

About The Position

AdaptX is seeking a Sales Operations Manager to support its growing team and enable revenue growth by strengthening pipeline visibility and ensuring disciplined, consistent sales operations. The role calls for 3–5 years of experience supporting high-velocity sales organizations through process design, systems optimization, and data-driven operational rigor. The successful candidate will combine hands-on CRM and workflow expertise with strong analytical skills and an understanding of how to promote clarity and predictable execution across the sales lifecycle. They will work in a fast-paced startup environment and help improve sales processes, tools, reporting, and cross-functional coordination. AdaptX is an equal opportunity employer and encourages applicants from all cultures and communities, including those who may not meet every listed qualification. The company provides reasonable accommodations to applicants and employees. Its benefits package includes medical, dental, and vision insurance, as well as flexible paid time off. The salary range is $82,000–$92,000, depending on experience.

Requirements

3–5 years of experience in sales operations, revenue operations, or a related role.
Strong hands-on experience with CRM administration (HubSpot, Salesforce, or similar), including workflow automation and reporting.
Ability to build dashboards, analyze data, and translate insights into actionable recommendations.
Experience supporting forecasting, pipeline management, and sales performance tracking.
Experience leveraging AI to improve sales operations, sales processes, or forecasting.
Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger, and how they map to CRM workflows.
Experience managing sales tools such as sequencing platforms, call intelligence tools, or data enrichment systems.
Strong analytical skills and proficiency in Excel or Sheets.
Solid understanding of lead lifecycle management, territory planning, and quota processes.
Excellent written and verbal communication skills, including the ability to explain operational complexity clearly.
Ability to thrive in a fast-paced, high-growth environment with evolving processes and priorities.

Nice To Haves

Experience in a healthcare, health-tech, or SaaS organization.
Familiarity with revenue operations frameworks and best practices.
HubSpot or Salesforce certification(s).
Exposure to go-to-market tooling such as Clari, Gong, Outreach, or ZoomInfo.
Experience supporting cross-functional initiatives involving Marketing, Finance, and Customer Success.
Experience with BI tools.

Responsibilities

Own and optimize CRM workflows, ensuring data accuracy, pipeline hygiene, and consistent usage across the sales team.
Build and maintain dashboards, reports, and forecasting models that show pipeline health, conversion trends, and revenue performance.
Partner with Sales Leadership to define operating rhythms, including weekly pipeline reviews, forecasting cadences, and KPI tracking.
Drive continuous improvement across the sales lifecycle through process redesign, automation, and workflow optimization.
Support onboarding and training of new sales team members on systems, processes, and tools.
Ensure compliance with internal controls and data governance standards.
Maintain audit-ready documentation for sales processes and revenue operations workflows.
Stay current on sales technologies, CRM enhancements, and operational best practices.
Streamline lead management processes, including routing, scoring, and handoffs between Marketing, SDRs, and AEs.
Manage sales tooling, including CRM, sequencing tools, and call intelligence platforms, covering configuration, integrations, and user enablement.
Analyze sales performance data to identify bottlenecks, trends, and opportunities to improve efficiency.
Support territory planning, quota setting, and compensation modeling with data-driven insights.
Develop and maintain documentation for sales processes, playbooks, and best practices.
Coordinate cross-functional alignment with Marketing, Customer Success, and Finance to support smooth handoffs and consistent reporting.