Sales Operations Analyst

Tecovas•Austin, TX

3d•$70,000 - $80,000•Onsite

About The Position

Tecovas is hiring a Sales Operations Analyst to help build the operational foundation of its growing Wholesale channel. Reporting directly to the Senior Manager, Wholesale Operations, this role focuses on optimizing sales processes, ensuring data accuracy, and delivering a seamless experience for wholesale partners. The analyst owns key parts of the B2B platform experience, including catalog and pricing accuracy, seasonal readiness, and cross-functional projects that support channel growth. The role is based in Austin, Texas; candidates must live in or be willing to relocate to Austin. The position oversees ElasticSuite, seasonal line setup, B2B and SPS catalogs, sales materials, pricing and product data, and recurring data audits. It also supports wholesale initiatives and manages projects across Wholesale Operations, Sales, Tech, Finance, and Planning. The analyst helps improve processes through mapping, testing, implementation, documentation, stakeholder training, and the use of AI tools and automation.

Requirements

Bachelor's degree in Business, Operations, Information Systems, or a related field, or equivalent experience.
At least 3 years of experience in sales operations, wholesale or e-commerce operations, IDM, B2B platform administration, or project coordination.
Proven project management skills, including managing multiple workstreams to deadlines, aligning cross-functional partners, and closing the loop.
Excellent time management and prioritization in a deadline-driven, seasonal environment.
Hands-on fluency with AI tools and a track record of using them to automate, analyze, or accelerate work.
Strong data fluency, including a working understanding of database fundamentals and data integrity.
Keen attention to detail to ensure accuracy through regular audits and proactive issue resolution.
Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
Proactive problem-solving and ownership, including identifying improvement opportunities and challenging existing processes.
Data-driven approach and ability to analyze details, identify trends, solve problems, and make informed decisions.
Ability to learn new systems quickly and leverage technology, AI, and automation to streamline work.
Collaborative approach, with the ability to build relationships across teams and keep customer experience central.
Must live in or be willing to relocate to Austin, Texas.

Nice To Haves

Strong proficiency with Excel and NetSuite, NuOrder, and/or ElasticSuite.
Experience implementing new systems.

Responsibilities

Own ElasticSuite end-to-end, including onboarding, user support, and search and merchandising configuration.
Build seasonal line setup, assortment documentation, and order forms ahead of market.
Own B2B and SPS catalogs, including product content, imagery, and seasonal tagging.
Manage line sheets, physical catalogs, and printed sales materials, including production, proofing, vendor coordination, and timely distribution for market.
Publish weekly sell sheets for new items, special buys, and promotions in partnership with Marketing and Trade Marketing.
Maintain pricing table accuracy by account tier and segment across every system.
Maintain item and product data integrity, coordinating with Merchandising to collect product, imagery, and price-point inputs.
Run a recurring audit calendar, report exceptions, and resolve issues at their source.
Support wholesale initiatives to improve operational efficiency, scalability, and customer experience.
Manage cross-functional projects across Wholesale Operations, Sales, Tech, Finance, and Planning, including scope, timelines, owners, and follow-through.
Participate in process mapping, testing, and implementation of new tools or procedures.
Identify manual workflows and use AI tools and automation to improve speed and scalability.
Document new processes and train stakeholders on them.