Sales Operations Analyst
About The Position
The Sales Operations Analyst applies communication, analytical, and problem-solving skills to help maximize sales and reduce operating expenses through effective use of data. The role focuses on developing analytic solutions that turn data into actionable business recommendations, using statistical and quantitative analysis to support data-driven decisions, and evaluating trends with current and emerging technologies. The analyst reviews source-system data and models it in available data-visualization tools, collaborating with business users and other divisions to improve sales enablement and business performance. The position calls for strategic thinking, attention to detail, initiative, sound judgment when information is incomplete, and the ability to manage multiple priorities. The role requires proficiency with Google G-Suite and strong business analytics skills, including Power BI and SQL. Occasional travel may be required as needed. The position is based in Fort Wayne, Indiana; relocation assistance is not available.
Requirements
- Bachelor’s degree or equivalent in business, management, marketing, or a related field.
- Ability and willingness to learn new software applications.
- Working knowledge of Microsoft Access and Excel.
- Excellent verbal and written communication skills.
- Above-average problem-solving skills and ability to meet deadlines.
- Excellent organizational skills.
- Strong customer service skills.
- Positive attitude and upbeat personality.
- Advanced PC skills, with proficiency in Microsoft Office.
Nice To Haves
- Advanced knowledge of Microsoft Access and Excel.
- Basic knowledge of SQL.
- Previous experience developing and/or supporting software applications.
- Familiarity with Power BI reporting analytics or other business analytics software and additional reporting tools.
- Experience or familiarity with Do it Best Group.
- General understanding of DIY/hardware retailing or operations.
- In-depth knowledge of Do it Best Corp. systems, services, and programs.
- Two or more years of Power BI or other big data platform experience.
- Understanding of the co-op business model.
- Experience with Scrum or Kanban.
- Experience in SQL development.
- Demonstrated proficiency in the Microsoft software suite.
- Demonstrated ability to understand financial and business reporting.
- General understanding of business analytics and reporting software.
Responsibilities
- Develop complex data sets, reports, and analysis methods to monitor and drive key performance indicators.
- Prepare accurate reports using complex data from internal and external sources.
- Analyze data and communicate opportunities to improve efficiency.
- Work with business users to determine data analytics needs.
- Collaborate with divisions and staff to develop strategic tools and applications that improve sales ability and enablement.
- Identify, analyze, and interpret trends or patterns in complex data sets.
- Translate data into insights and communicate effectively with stakeholders.
- Assist in communicating program and service information to field staff.
- Use data and creative reasoning to enhance business decision-making.
- Assist with sales-related market activities and events.
- Help train business users to access and use data analytics in decision-making.
- Complete special projects as requested by management.
Benefits
- Full insurance benefits package, including medical, dental, and vision.
- Paid time off.
- Profit sharing.
- Bonus pay opportunities.
- Retirement funding opportunities.
- Education reimbursement.
- Health club reimbursement.
- Career advancement opportunities.
- One-on-one training, conferences, tuition assistance, and mentoring.
- Social events.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
