Sales Operations Analyst

Azenta•Burlington, MA

5d•Onsite

About The Position

Azenta is seeking a Sales Operations Analyst to support its SMS Channel and C&I Sales team. The analyst will work closely with the Business Strategy Director, Regional Sales Directors, Sales Representatives, Sales Managers, and other stakeholders to manage processes, Azenta Business Systems, and data in support of revenue growth and operational excellence. The role spans reporting and data analysis, process improvement, and helping align sales strategy with business goals. The analyst will develop dashboards and performance insights, support business planning and development, recommend sales effectiveness measures, improve sales processes and platforms, and coordinate future enhancements with stakeholders. The position is onsite in Burlington, Massachusetts, at least four days per week, with less than 10% travel expected. The stated U.S. base compensation range is $62,000–$78,000.

Requirements

Bachelor’s degree in business or a related field.
At least 3 years of experience in a Sales Operations role, including sales force effectiveness.
Experience creating complex dashboards in Excel or similar programs that accept multiple dataset inputs.
Experience manipulating data in Excel, analyzing datasets, creating pivot tables, and using formulas.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Experience with Salesforce and Oracle Cloud.
Experience developing effective operational processes and technology solutions.
Experience developing dashboards for data visualization, operational processes, and technology solutions.
Ability to understand strategic direction and goals, and support processes that facilitate business objectives.
Results-oriented and success-driven mindset, with a sense of urgency and ability to drive issues to closure.
Ability to build relationships with leaders, employees, and customers.
Strong oral and written communication skills, including communicating clearly with stakeholders across functions and levels.
Highly motivated, goal-oriented, and outgoing.
Self-starter able to plan their own schedule and priorities.
Demonstrated initiative and commitment to self-development.

Responsibilities

Support the Business Strategy Director and Regional Sales Directors in achieving company and team goals.
Create dashboards that surface data insights and support decision-making.
Assist with monthly, quarterly, and yearly planning, business direction, and business development efforts.
Support Sales Managers and Sales Leadership in achieving company and team goals.
Improve processes and platforms to increase efficiency, reduce costs, and improve customer experience.
Work with Business Strategy and Sales managers to implement key performance indicators and communicate performance metrics regularly.
Recommend strategic priorities, Salesforce performance metrics, and sales-effectiveness tracking methods to maintain and improve Azenta’s competitive advantage.
Identify and implement process improvements in the SMS Channel/C&I organization to enhance sales productivity and simplify the sales process.
Partner with stakeholders to identify, plan, and deliver future enhancements, including prioritization, resource planning, and project management.
Work with sales and marketing leadership on strategies for the sales organization.