Sales Operations Analyst

Deploy•San Francisco, CA

About The Position

The Sales Operations Analyst bridges the Sales and Operations teams, using quantitative analysis to report on consumer behavior, market trends, and sales strategies. The role oversees the CRM, tracks metrics against operational plans and strategic goals, and supports the Sales team. The ideal candidate improves established processes, works effectively with different personalities, and is passionate about AI. The position offers the opportunity to contribute directly to the growth of an AI startup.

Requirements

Bachelor’s degree.
1–3 years of experience in operations or a similar analytical role at a software/SaaS company; tech startup experience preferred.
Comfort using Salesforce and strong analytical skills.
Ability to work with large data sets and recognize patterns.
Excellent written and verbal communication skills.
Highly organized with strong attention to detail.
Demonstrated success in a competitive environment.
Ability to adapt to changing priorities, meet demands, and stay focused on targets.
Strong teamwork and ability to work independently.
Eagerness to learn and improve process efficiency.

Nice To Haves

Experience at a tech startup.
Passion for AI.

Responsibilities

Work cross-functionally to identify opportunities for process optimization, redesign, or development of new processes.
Develop and maintain standard reporting measures, including sales reports, to evaluate operational initiatives and improve efficiency.
Participate in deal reviews with prospects, sales teams, and management.
Collect information from multiple sources and manage several projects simultaneously.
Work effectively in high-pressure situations in a fast-paced and ambiguous environment.
Recommend action plans based on quantitative analysis of sales operations reporting to improve customer experience and operational efficiency.
Work with Sales, Operations, and other teams to develop, evaluate, and propose technical and systematic procedures that improve productivity.
Provide business analytics and insights for business and market development initiatives.
Recommend ways to improve business partners’ productivity and performance, and proactively review leading and lagging indicators.
Design, build, and implement process automation solutions.
Work with multiple CRM systems and processes.
Maintain awareness of industry best practices for data maintenance and handling relevant to the role.
Follow policies and procedures for protecting information assets, and report actual or suspected security or policy violations to an appropriate authority.