Sales Operations Analyst

Midmark Corporation•Versailles, OH

About The Position

The Sales Operations Analyst improves sales force efficiency and effectiveness by partnering with Sales, Finance, Marketing, Information Technology, and other functional areas to develop and implement data-driven and creative solutions. The role provides reporting and analysis of sales and commercial data to internal stakeholders, including management, and leads or participates in sales-related process improvements and projects. The analyst compiles, analyzes, and interprets sales and marketing data across channels; creates dashboards; supports planning and analysis projects; and works with Marketing and Sales on booking forecasts and sales metrics for demand planning. The position provides operational metrics and strategic analysis to internal users, including Sales Management and the Executive team, and serves as the primary contact for reporting, planning, and strategic analysis support for sales teams. It also supports compensation-plan analysis, territory alignment and optimization, demand planning, and the effective use of business intelligence tools and technology.

Requirements

  • Bachelor’s degree in finance, data analytics, or a related field.
  • At least 2 years of sales operations, finance, or analytics experience.
  • Strong analytical ability and problem-solving skills, including the ability to understand both details and broader implications.
  • Excellent written and verbal communication and interpersonal skills, with the ability to influence.
  • Strong business acumen and comfort working in a cross-functional environment.
  • Analytical, process-oriented, proactive, and customer-focused approach.
  • Flexibility, attention to detail, and ability to act quickly under pressure and meet deadlines.
  • Strong project management skills, including the ability to manage multiple projects and achieve project goals.
  • Intermediate to advanced Microsoft Office skills.
  • Advanced Excel skills, including experience with pivot tables and formulas.

Nice To Haves

  • Sales operations, finance, or analytics experience in a sales environment is preferred.
  • Experience with business intelligence tools; Tableau or Essbase experience is a plus.
  • Experience with a CRM application is preferred.

Responsibilities

  • Compile, analyze, and interpret sales and marketing data across channels; create dashboards and participate in structured and ad hoc planning and analysis projects.
  • Work with Marketing and Sales to compile detailed booking forecasts and sales metrics supporting demand planning.
  • Provide detailed analysis and reporting on key operational metrics to internal users, including Sales Management and the Executive team.
  • Partner with Sales, cross-functional management, and peers to identify opportunities to increase revenue and profitability through improved sales process efficiency.
  • Build and manage sales reports and dashboards.
  • Manage or participate in assigned sales-related projects with limited oversight.
  • Serve as the primary point of contact for sales teams’ reporting, planning, and strategic analysis support.
  • Assist with compensation-plan analysis and territory alignment and optimization.
  • Assist in the demand planning process.
  • Ensure information and processes enable Sales and align with organizational goals.
  • Promote optimal use of business intelligence tools and technology to drive efficiency.
  • Seek learning opportunities in sales operations and best practices.
  • Perform additional duties on an ad hoc basis.
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