Sales & Operations Advisor

DriveTime • Live Oak, TX

5d

About The Position

The Sales and Operations Advisor delivers effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options. The Advisor guides customers through the sales process so they either complete a purchase or understand the next steps. The role also supports dealership operations by completing required tasks, maintaining compliance, and helping ensure the dealership is ready to provide a consistent, high-quality customer experience.

This is a multi-phase, learn-and-earn role with Levels 0–4. As certification is achieved, the Advisor takes on increasing responsibility for sales, operations, inventory management, and dealership leadership. The role also supports onboarding and skill development for new Sales and Operations Advisors.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 3 years of experience in sales and retail operations, with demonstrated success in sales performance, operational processes, and customer experience.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree.

Responsibilities

• Build partnerships with prospective customers and guide them through DriveTime’s Nurture and Sales processes.
• Manage the full sales cycle, including making sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational tasks, including opening and closing the store, cash handling, sales and nurture activities, inventory management, audits, and administrative work such as documentation and tags, title, and registration.
• Maintain expert knowledge of dealership inventory, the website, OET experience, financing options, and related sales processes, including trades, upgrades, and post-sale activities.
• Develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members to contribute to a positive, safe, and effective team environment.
• Deliver a tailored customer experience in the dealership and introduce customers to the DriveTime family of companies.
• Serve as a training partner for new Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations; seek feedback and participate in training and development.
• Progress through Levels 0–4, assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth and promotion opportunities.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and medical-premium discounts.
• Competitive pay.
• Consistent work schedule; stores are closed on Sundays.
• Monthly bonus share and sales contests.
• Training and development, including manager training programs.
• Paid time off for full-time roles, including wellness days, holidays, and personal time.
• Vacation time for part-time employees, earned based on hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED