Sales & Operations Advisor

DriveTime • Columbia, SC

7d

About The Position

The Sales and Operations Advisor delivers effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options. The Advisor guides customers through the purchase process, helping them either complete a purchase or understand the next steps. The role also supports dealership operations by completing required tasks, maintaining compliance, and helping ensure the dealership is prepared to provide a consistent, high-quality customer experience.

This is a multi-phase, learn-and-earn role (Levels 0–4) with increasing responsibility for sales, operations, inventory management, and dealership leadership as certifications are achieved. The Advisor may also support onboarding and skill development as a training partner for new hires.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 3 years of experience in sales and retail operations, with demonstrated success driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree preferred.

Responsibilities

• Build relationships with customers interested in purchasing a vehicle and guide them through DriveTime’s Nurture and Sales processes.
• Manage the full sales cycle, including sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities such as opening and closing the store, cash handling, sales and nurture activities, inventory management, audits, and administrative tasks involving documentation, tags, and title and registration.
• Maintain expert knowledge of dealership inventory, the website, OET experience, financing options, and related sales processes, including trades, upgrades, and post-sale activities.
• Develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and effective team environment.
• Deliver a tailored customer experience at the dealership and introduce customers to the DriveTime family of companies.
• Support onboarding and skill development for new Sales and Operations Advisors as a training partner.
• Execute company directives, initiatives, and expectations; seek feedback and participate in training and development.
• Progress through Levels 0–4, assuming greater responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of premiums.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth opportunities and manager training programs.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums.
• Competitive pay.
• Monthly bonus share and sales contests.
• Paid time off, including wellness days, holidays, and personal time for full-time roles; vacation time is available to part-time employees based on hours worked.
• Consistent work schedule; stores are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED