Sales & Operations Advisor

DriveTime • Stone Mountain, GA

1d

About The Position

The Sales and Operations Advisor delivers effective customer interactions by understanding customer needs and matching them with suitable vehicles, inventory, and financing options. The Advisor guides customers through the sales process so they either complete a purchase or understand the next steps. The role also supports dealership operations by completing required tasks, maintaining compliance, and helping ensure the dealership is ready to provide a consistent, high-quality customer experience.

This is a multi-phase, learn-and-earn role with Levels 0–4. As certification is achieved, the Advisor takes on increasing responsibility for sales, operations, inventory management, and dealership leadership. The role includes collaboration with teammates, support for new-hire training, and ongoing participation in training and development.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 3 years of experience in sales and retail operations, with demonstrated success driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree.

Responsibilities

• Build partnerships with customers interested in purchasing a vehicle and guide them through DriveTime’s Nurture and Sales processes.
• Manage the full sales cycle by making sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational duties, including opening and closing the store, cash handling, sales and nurture activities, inventory management, audits, and administrative work such as documentation and tags, title, and registration.
• Maintain expert knowledge of dealership inventory, the website, OET experience, financing options, and sales processes, including trades, upgrades, and post-sale activities.
• Develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members to contribute to a positive, safe, and effective team environment.
• Deliver a tailored customer experience in the dealership and introduce customers to the DriveTime family of companies.
• Support onboarding and skill development as a training partner for new-hire Sales and Operations Advisors.
• Execute company directives, initiatives, and expectations; seek feedback and participate in training and development.
• Progress through Levels 0–4, taking on increasing sales, operations, inventory management, and dealership leadership responsibilities as certification is achieved.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth opportunities and manager training programs.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums.
• Competitive pay.
• Monthly bonus share and sales contests.
• Paid time off, including wellness days, holidays, and personal time for full-time roles.
• Vacation time for part-time employees, earned based on hours worked.
• Consistent work schedule; dealerships are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED