Sales & Operations Advisor in Training

DriveTime • Reno, NV

3d

About The Position

DriveTime Family of Brands is hiring a Sales & Operations Advisor in Training to support customer purchasing experiences and dealership operations. The role assists Sales & Operations Advisors with presenting vehicle features, pricing, financing basics, and dealership services; follows up with prospective customers; and supports test drives and sales activities. It also helps process customer and vehicle paperwork, maintain inventory and showroom organization, and keep dealership operations running smoothly. The employee works with sales and management teams, learns multiple dealership functions, and progresses through Level 1 and Level 2 learning certifications while taking on increasing sales and operations responsibility.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
• 1–3 years of related work experience.
• Ability to progress through Level 1 and Level 2 learning certifications, taking on increasing responsibility for sales and operations.
• Positive attitude and willingness to learn and grow.
• Valid driver's license and an acceptable driving record for the previous 3 years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor's degree.

Responsibilities

• Greet customers professionally and help create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process by presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests.
• Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
• Support test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing down payments, title documents, trade information, and loan paperwork.
• Help with daily dealership operations across departments as needed.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Use internal technical systems to support dealership operations and the customer journey.
• Work with sales and management teams to support dealership goals.
• Cross-train in multiple dealership functions and adapt to changing priorities and business needs.
• Contribute to a positive, energetic, team-oriented workplace.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth and promotion opportunities.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and medical premium discounts.
• Competitive pay.
• Consistent work schedule; dealerships are closed on Sundays.
• Monthly bonus share and sales contests.
• Training and development, including manager training programs.
• Paid time off for full-time roles, including wellness days and holidays.
• Vacation time for part-time employees, earned based on hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED