Sales & Operations Advisor in Training

DriveTime • Reno, NV

2d

About The Position

The Sales & Operations Advisor in Training supports a positive dealership experience by assisting customers throughout the vehicle-purchasing process and helping with day-to-day dealership operations. The role includes presenting vehicle features, pricing, financing basics, and dealership services; following up with prospective customers; arranging appointments; and supporting test drives and vehicle presentations. The advisor also assists with transaction paperwork, inventory presentation, showroom organization, and internal systems. The position works closely with sales and management teams, is cross-trained across dealership functions, and progresses through Level 1 and Level 2 learning certifications with increasing sales and operational responsibility.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
• 1–3 years of related work experience.
• Ability to progress through Level 1 and Level 2 learning certifications and assume increasing responsibility for sales and operations.
• Positive attitude and willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree.

Responsibilities

• Greet customers professionally and help create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process, including presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests.
• Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
• Support test drives, vehicle presentations, and customer follow-up activities.
• Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations across departments as needed.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain dealership operational flow, organization, and accountability.
• Use internal technical systems to support dealership operations and the customer journey.
• Work with sales and management teams to support dealership goals.
• Cross-train in multiple dealership functions and complete assigned tasks.
• Contribute to a positive, energetic, team-oriented workplace and adapt to changing priorities and business needs.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth and promotion opportunities.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and medical-premium discounts.
• Competitive pay.
• Consistent work schedule; dealerships are closed on Sundays.
• Monthly bonus share, sales contests, and other recognition perks.
• Training and development, including higher-level certification and manager training programs.
• Paid time off for full-time roles, including wellness days and holidays.
• Vacation time for part-time employees, accrued based on hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED