About The Position

DriveTime Family of Brands is hiring a Sales & Operations Advisor In Training to support customers and dealership operations. The role helps create a positive dealership experience by assisting customers through the purchasing process, following up with prospective customers, and supporting sales activities. It also contributes to paperwork processing, vehicle and showroom organization, and smooth day-to-day operations. The position is cross-trained across dealership functions and progresses through a multi-phase learning certification, with increasing responsibility for sales and operations. The position requires a high school diploma or GED and at least one year of experience in hospitality, sales, or retail in a fast-paced, customer-facing environment. An associate or bachelor’s degree is preferred, or equivalent experience. Candidates must have a valid driver’s license and an acceptable driving record for the previous three years, be at least 18, and pass a background check and drug test. DriveTime describes a growth-oriented, team-focused workplace with training and development opportunities. Benefits mentioned include medical, dental, and vision coverage; life and disability insurance; a 401(k); tuition reimbursement; a wellness program; paid time off for full-time roles; and monthly bonus sharing and sales contests.

Requirements

  • High school diploma or GED, or equivalent experience.
  • At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
  • Ability to progress through a multi-phase Level 1 and Level 2 learning certification with increasing sales and operations responsibility.
  • Positive attitude and willingness to learn and grow.
  • Valid driver’s license and acceptable driving record for the previous 3 years.
  • At least 18 years of age.
  • Ability to pass a drug test and background check.

Nice To Haves

  • Associate or bachelor’s degree preferred.
  • 1–3 years of related work experience.

Responsibilities

  • Greet customers professionally and help create a positive dealership experience.
  • Assist Sales & Operations Advisors during vehicle purchases by presenting vehicle features, pricing, financing basics, and dealership services.
  • Follow up with internet leads, phone inquiries, and showroom guests.
  • Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
  • Support test drives, vehicle presentations, and customer follow-up activities.
  • Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
  • Support daily dealership operations across departments as needed.
  • Maintain vehicle inventory presentation and showroom organization.
  • Help maintain operational flow, organization, and accountability throughout the dealership.
  • Use internal technical systems to support dealership operations and the customer journey.
  • Work with sales and management teams to support dealership goals.
  • Cross-train in dealership functions, complete assigned tasks, and adapt to changing priorities and business needs.
  • Contribute to a positive, energetic, team-oriented workplace culture.
  • Progress through Level 1 and Level 2 learning certification, assuming increasing responsibility for sales and operations.

Benefits

  • Medical, dental, and vision coverage, with the company covering a sizable amount of insurance premiums.
  • 401(k).
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • Professional growth and promotion opportunities.
  • Tuition reimbursement.
  • Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums.
  • Competitive pay.
  • Monthly bonus share and sales contests.
  • Manager training programs and world-class training and development.
  • Paid time off for full-time roles, including wellness days, holidays, and personal time.
  • Vacation time for part-time employees, earned based on hours worked.
  • Dealerships are closed on Sundays.
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