Sales & Operations Advisor in Training

DriveTime • Gladstone, MO

7d

About The Position

DriveTime Family of Brands is seeking a Sales & Operations Advisor in Training to support customers and daily dealership operations. The role helps customers through the purchasing process, supports the sales team with follow-up and test drives, assists with dealership paperwork and operations, and contributes to an organized, positive customer experience. The employee will be cross-trained in multiple dealership functions and can progress through Level 1 and 2 learning certifications, taking on increasing sales and operations responsibility.

The position is part of a team-oriented, fast-paced dealership environment. DriveTime offers professional growth and training opportunities, competitive pay, bonus programs, paid time off for full-time roles, and a range of health and other benefits. The dealership is closed on Sundays.

Requirements

• High school diploma or GED required, or equivalent experience.
• At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
• 1–3 years of related work experience.
• Ability to progress through Level 1 and 2 learning certifications, assuming increasing sales and operations responsibility.
• Positive attitude and willingness to learn and grow.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• Must be at least 18 years old.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate degree or bachelor’s degree preferred.

Responsibilities

• Greet customers professionally and help create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process by presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests.
• Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
• Support test drives, vehicle presentations, and customer follow-up activities.
• Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations across departments as needed.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain dealership operational flow, organization, and accountability.
• Use internal technical systems to support dealership operations and the customer journey.
• Work with sales and management teams to support dealership goals.
• Cross-train in multiple dealership functions and complete assigned tasks.
• Contribute to a positive, energetic, team-oriented workplace and adapt to changing priorities.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth and manager training programs.
• Tuition reimbursement.
• Wellness program with self-guided coaching, journeys, cash incentives, and medical premium discounts.
• Competitive pay.
• Monthly bonus share and sales contests.
• Paid time off for full-time roles, including wellness days and holidays.
• Vacation time for part-time employees, accrued based on hours worked.
• Dealership closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED