Sales & Operations Advisor in Training

DriveTime • Chattanooga, TN

3d

About The Position

DriveTime Family of Brands is a privately owned used-car sales, finance, and servicing company. The Sales & Operations Advisor in Training supports customers through the dealership purchasing process and helps with daily dealership operations. The role includes customer engagement, sales support, paperwork processing, maintaining vehicle and showroom presentation, and collaborating across dealership teams. The employee will be cross-trained in multiple dealership functions and can progress through Level 1 and Level 2 learning certifications, taking on increasing sales and operations responsibility.

Requirements

• High school diploma or GED required, or equivalent experience.
• At least 1 year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
• 1–3 years of related work experience.
• Ability to progress through Level 1 and Level 2 learning certifications, assuming increasing responsibility for sales and operations.
• Positive attitude and willingness to learn and grow.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• Must be at least 18 years old.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree preferred.

Responsibilities

• Greet customers professionally and help create a positive dealership experience.
• Assist Sales & Operations Advisors during purchases by presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom visitors.
• Schedule appointments and communicate with prospective customers by phone, text, and email according to the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up.
• Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
• Help with daily dealership operations across departments as needed.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain dealership operational flow, organization, and accountability.
• Use internal technical systems to support dealership operations and the customer journey.
• Work with sales and management teams to support dealership goals.
• Complete cross-training in multiple dealership functions and adapt to changing priorities and business needs.
• Contribute to a positive, energetic, team-oriented workplace.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of premiums.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth opportunities and manager training programs.
• Tuition reimbursement.
• Wellness program with self-guided coaching, wellness journeys, cash incentives, and medical-premium discounts.
• Competitive pay.
• Monthly bonus share and sales contests.
• Paid time off for full-time roles, including wellness days, holidays, and vacation time.
• Vacation time for part-time employees, accrued based on hours worked.
• Consistent work schedule; dealerships are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED