Sales & Operations Advisor in Training

DriveTime • Salt Lake City, UT

11d

About The Position

DriveTime Family of Brands is hiring a Sales & Operations Advisor in Training to support customers and dealership operations. The role helps create a positive dealership experience by assisting customers throughout the purchasing process, following up with prospective customers, and supporting sales activities. It also assists with paperwork, inventory presentation, showroom organization, and day-to-day operations across departments. The position works closely with sales and management teams, adapts to changing priorities, and completes multi-phase Level 1 and Level 2 learning certifications while taking on increasing sales and operational responsibility.

Requirements

• High school diploma or GED, or equivalent experience.
• At least one year of experience in hospitality, sales, and/or retail in a fast-paced, customer-facing environment.
• Ability to progress through multi-phase Level 1 and Level 2 learning certifications, assuming increasing responsibility for sales and operations.
• Positive attitude and willingness to learn and grow.
• Valid driver’s license and an acceptable driving record for the previous three years.
• At least 18 years of age.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate or bachelor’s degree preferred.
• One to three years of related work experience.

Responsibilities

• Greet customers professionally and help create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process by presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests.
• Schedule appointments and communicate with prospective customers by phone, text, and email using the expected nurture strategy.
• Support test drives, vehicle presentations, and customer follow-up activities.
• Assist with paperwork, including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations across departments as needed.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Use internal technical systems to support dealership operations and the customer journey.
• Work with sales and management teams to support dealership goals.
• Cross-train in multiple dealership functions and complete assigned tasks.
• Contribute to a positive, energetic, team-oriented workplace and adapt to changing priorities and business needs.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of premiums.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth opportunities and manager training programs.
• Tuition reimbursement.
• Wellness program with self-guided coaching, wellness journeys, cash incentives, and medical-premium discounts.
• Competitive pay.
• Monthly bonus share and sales contests.
• Paid time off for full-time roles, including wellness days, holidays, and personal time.
• Vacation time for part-time employees, earned based on hours worked.
• Work/life balance and a consistent schedule; dealerships are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED