Sales Marketing Manager
About The Position
The Sales and Catering Manager develops and executes sales and marketing strategies to increase hotel revenue, occupancy, group business, and overall market presence. The role builds and maintains relationships with corporate clients, meeting planners, travel partners, community organizations, and other key accounts. The manager works closely with hotel leadership and the Operations, Front Office, Food & Beverage, and Catering teams to achieve sales goals and support exceptional guest service. The position also supports hotel promotions and marketing initiatives, monitors market and competitor activity, tracks sales performance, and provides regular reports to hotel leadership. It may lead, train, and support Sales & Marketing team members as needed. The schedule may include evenings, weekends, and holidays when required.
Requirements
- Previous hotel sales, marketing, catering, or hospitality management experience is preferred.
- Proven ability to generate business and build long-term client relationships.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and sales/CRM systems.
- Creative and strategic approach to sales and marketing.
- Strong leadership and team-building skills.
- Professional appearance and demeanor.
- Ability to work independently and as part of a team.
- Flexible schedule, including evenings, weekends, and holidays when required.
- Reliable, motivated, and results-oriented.
Nice To Haves
- Strong knowledge of local business and community markets preferred.
- Experience with hotel PMS and sales systems is a plus.
Responsibilities
- Develop and execute sales and marketing strategies to drive hotel revenue and business growth.
- Identify and pursue new business opportunities, accounts, and market segments.
- Build and maintain relationships with corporate clients, groups, meeting planners, and community partners.
- Conduct sales calls, client visits, property tours, presentations, and networking activities.
- Respond to sales inquiries, prepare proposals, and negotiate contracts within hotel guidelines.
- Manage group and corporate accounts from initial inquiry through completion.
- Collaborate with Catering and Operations teams to ensure successful meetings, events, and group stays.
- Monitor market trends, competitor activity, and local business opportunities.
- Maintain accurate sales records, account information, and activity reports.
- Meet or exceed established sales and revenue goals.
- Assist with hotel promotions, advertising, social media, email marketing, and other marketing initiatives.
- Represent the hotel at community events, trade shows, networking functions, and industry events.
- Track sales performance and provide regular updates and reports to hotel leadership.
- Address guest and client concerns and ensure timely follow-up.
- Lead, train, and support Sales & Marketing team members as needed.
- Perform other duties as assigned by management.
Benefits
- 401(k)
- Health, dental, vision, life, and voluntary insurance
- Management Development Program
- Team and travel discounts
- Vacation, wellness, and holiday pay
- Career advancement opportunities
- Referral bonus program
- Full-time positions are benefits eligible, including paid time off, travel discounts, medical coverage, and other insurance options
- Convenient access to multiple public transportation stations for commuting
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
