Sales Manager - Facility Solutions

Veritiv • Henrico, VA

5d

About The Position

The Sales Manager oversees the development, coordination, and direction of profitable sales within a specified region. The role leads a territory sales team, manages corporate initiatives and supplier relationships, and grows Veritiv’s customer base. It involves taking ownership of the sales process, from gathering intelligence and prospecting through negotiation and account management.

The position includes developing and managing sales professionals, implementing sales and marketing strategies, setting performance objectives, and reviewing team, pipeline, asset, and budget performance. The Sales Manager identifies customer needs and presents relevant organizational solutions, maintains customer and inventory data in the CRM, partners with the Credit Manager on accounts receivable, and ensures the team follows company policies and procedures. The role requires 30% travel and work both in an office and at customer, supplier, and group meeting locations.

Requirements

• 1–3 years of related successful supervisory or management experience, including motivating and developing direct reports and evaluating new talent.
• 3–5 years of related job experience.
• Bachelor’s degree.
• Strong leadership and management skills.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Excellent verbal, written, interpersonal, and diplomacy skills.
• Good interpersonal and conflict management skills.
• Experience managing a team of 5–10 direct reports.
• Ability to travel 30% of the time.
• Ability to perform computer work involving continuous use of fingers, hands, and wrists and to sit for long periods.
• Ability to frequently lift and/or move up to 10 pounds.

Nice To Haves

• Experience and knowledge in Facility Solutions or a similar industry.
• Territory sales or account management experience.
• Understanding of or experience with a large, national, or decentralized distribution organization.
• Experience with Salesforce.com or another CRM.

Responsibilities

• Develop a high-performing team that grows business through new account acquisition and increased share of wallet.
• Implement sales and marketing strategies that contribute to Territory and Regional objectives.
• Conduct regular sales meetings, trainings, and account and pipeline reviews.
• Set performance objectives for team members and hold them accountable for achieving them.
• Identify opportunities and present organizational solutions that meet customer needs.
• Build a personal network and represent the organization at business sector events to enhance the company brand.
• Ensure team members keep customer and inventory data up to date in the CRM, and identify and resolve issues in a timely manner.
• Manage and report on team performance, inventory assets, and budget execution.
• Partner with the Credit Manager to keep accounts receivable current.
• Maintain knowledge of organizational policies and procedures and ensure the team's and own work adheres to required standards.
• Perform other duties as assigned.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Other fringe benefits.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager