Sales Manager - Facility Solutions

Veritiv Corporation•USA - OH - Statewide, OH

About The Position

The Sales Manager oversees the development, coordination, and direction of profitable sales within a specified region. The role leads a territory sales team, implements corporate initiatives, maintains supplier relationships, and grows the customer base. It requires ownership of the full sales process, from intelligence gathering and prospecting through negotiation and account management. The Sales Manager develops and supports a high-performing team, implements sales and marketing strategies, sets and monitors performance objectives, and leads regular sales meetings, trainings, and account and pipeline reviews. The role identifies customer needs and presents suitable organizational solutions, represents the company at business events, maintains accurate customer and inventory information in the CRM, and manages team performance, assets, and budget execution. The position also partners with the Credit Manager to keep accounts receivable current and ensures the team follows company policies and procedures. Other duties may be assigned. The position involves approximately 30% travel and work in an office as well as travel to customers, suppliers, and group meetings. A significant portion of the work involves computer use and prolonged sitting; frequent lifting or moving of items up to 10 pounds is also required.

Requirements

  • 1–3 years of related successful supervisory or management experience, including motivating and developing direct reports and assessing new talent.
  • 3–5 years of related job experience.
  • Bachelor's degree.
  • Strong leadership and management skills.
  • Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
  • Excellent verbal, written, interpersonal, and diplomacy skills.
  • Good interpersonal and conflict management skills.
  • Experience managing a team of 5–10 direct reports.
  • Ability to travel approximately 30%.

Nice To Haves

  • Experience and knowledge in Facility Solutions or a similar industry.
  • Territory sales or account management experience.
  • Strong understanding of or experience with a large, national, or decentralized distribution organization.
  • Experience with Salesforce.com or another CRM.

Responsibilities

  • Develop a high-performing team that grows business through new account acquisition and increased share of wallet.
  • Implement sales and marketing strategies that contribute to territory and regional objectives.
  • Conduct regular sales meetings, trainings, and account and pipeline reviews with the sales group.
  • Set appropriate performance objectives for team members and hold them accountable for achieving them.
  • Identify opportunities and present organizational solutions that meet customer needs.
  • Build a personal network and represent the organization at business sector events to enhance the company brand.
  • Ensure team members keep customer and inventory data up to date in the CRM, and identify and resolve issues in a timely manner.
  • Manage and report on team performance, inventory assets, and budget execution.
  • Partner with the Credit Manager to keep accounts receivable current.
  • Maintain knowledge of organizational policies and procedures and ensure the team's and the manager's work adheres to required standards.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision healthcare benefits
  • Health savings account
  • Life, AD&D, and disability insurance
  • 401(k)
  • Paid time off
  • Tuition reimbursement
  • Employee assistance program
  • Training opportunities
  • Professional development programs
  • Career pathing and mentorship opportunities
  • Employee Resource Groups and Veritiv Cultural Alliance
  • Recognition platform
  • Other fringe benefits
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