Sales Manager - Facility Solutions

Veritiv•Worthington, OH

About The Position

The Sales Manager is responsible for overseeing the development, coordination, and direction of profitable sales within a specified region. The role leads a territory sales team, implements corporate initiatives, maintains supplier relationships, and grows Veritiv’s customer base. It involves taking ownership of the sales process, from intelligence gathering and prospecting through negotiation and account management. The position includes developing a high-performing team, implementing sales and marketing strategies, conducting regular sales meetings and reviews, setting performance objectives, and managing team performance, inventory assets, and budget execution. The Sales Manager identifies customer needs and presents suitable organizational solutions, represents the company at business events, and works with colleagues to maintain accurate customer and inventory data, resolve issues, and keep accounts receivable current. The role also requires maintaining knowledge of company policies and procedures. Approximately 30% travel is required, and the work involves office duties as well as travel to customers, suppliers, and group meetings.

Requirements

  • 1–3 years of related successful supervisory or management experience, including motivating and developing direct reports and assessing new talent.
  • 3–5 years of related job experience.
  • Bachelor’s degree.
  • Strong leadership and management skills.
  • Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
  • Excellent verbal, written, interpersonal, and diplomacy skills.
  • Good interpersonal and conflict-management skills.
  • Experience managing a team of 5–10 direct reports.
  • Ability to travel approximately 30%.

Nice To Haves

  • Experience and knowledge in Facility Solutions or a similar industry.
  • Territory sales or account management experience.
  • Strong understanding of or experience with a large, national, or decentralized distribution organization.
  • Experience with Salesforce.com or another CRM.

Responsibilities

  • Develop a team of high performers who grow business through new account acquisition and expanding share of wallet.
  • Implement sales and marketing strategies that contribute to Territory and Regional objectives.
  • Conduct regular sales meetings, trainings, and account and pipeline reviews with the sales group.
  • Set appropriate performance objectives for team members and hold them accountable for achieving them.
  • Identify opportunities and present organizational solutions that meet customer needs.
  • Build a personal network and represent the organization at business-sector events to enhance the company brand.
  • Work with the organization to ensure team members maintain up-to-date customer and inventory data in the CRM, and identify and resolve issues in a timely manner.
  • Manage and report on team performance, inventory assets, and budget execution.
  • Partner with the Credit Manager to ensure accounts receivable are kept current.
  • Maintain and renew knowledge of organizational policies and procedures so the team’s and the manager’s work adheres to required standards.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision healthcare benefits.
  • Health savings account.
  • Life, AD&D, and disability insurance.
  • 401(k).
  • Paid time off.
  • Tuition reimbursement.
  • Employee assistance program.
  • Training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Employee-led Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.
  • Other fringe benefits.
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