Sales Manager Action Line

Hilton Grand Vacations•Honolulu, HI

About The Position

The Sales Manager with Hilton Grand Vacations assists Sales Executives with sales presentation strategy, guest questions, and the sales closing process. The role supports the sales management team in closing timeshare sales and generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume. It also supervises the sales line by training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results, and promotes and supports the branded HGVC culture. The position requires maintaining a professional and personal image that upholds HGVC standards of integrity, quality, and customer service. The Sales Office operates seven days a week. The workday starts between 7:30 a.m. and 7:45 a.m. and ends when client interaction is complete. Paid training is provided for the first two weeks. After training, the employee is assigned a five-day schedule based on business needs. The position requires a flexible schedule, including nights, weekends, and holidays.

Requirements

  • Two years of proven success in timeshare sales.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to acquire a valid Hawaii real estate license.
  • Demonstrated ability to be professional and communicate clearly with internal and external customers.
  • High school diploma or GED.

Nice To Haves

  • Two years of experience mentoring, coaching, or supervising team members.
  • Previous Sales Lead/TO experience within timeshare.
  • Valid and active Hawaii real estate license.
  • BA/BS/bachelor's degree.

Responsibilities

  • Assist Sales Executives with sales presentation strategy, guest questions, and the sales closing process.
  • Assist the sales management team in closing timeshare sales and generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
  • Supervise the sales line through training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results.
  • Promote and support all aspects of the branded HGVC culture.
  • Maintain a professional and personal image that upholds HGVC standards of integrity, quality, and service to customers.

Benefits

  • Medical, dental, and vision insurance from Day One.
  • 401(k) plan with company match.
  • Life insurance.
  • Company stock purchase program.
  • Paid time off program.
  • Paid sick days.
  • Paid parental leave.
  • Team Member recognition.
  • Learning and advancement opportunities.
  • Discount travel programs.
  • Paid training for the first two weeks.
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