Sales Manager (Optical Retail)

Stanton Optical • Spartanburg, SC

6d • Onsite

About The Position

The Sales Manager is the sales leader for a Stanton Optical retail store, assisting the Brand Manager in supervising and executing action plans that drive sales performance and create a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, and builds strong partnerships with the Clinical team and Lab Staff. It offers opportunities to take ownership, develop professionally, and gain exposure to Senior Leadership.

Stanton Optical is a full-service retail optical center focused on providing customer service and quality eyewear at affordable prices. Its parent company, Now Optics, aims to modernize the eye care experience and make eye care easy. Team members are expected to support the company’s iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment.

This is an on-site store position. Work hours are determined by business needs, and schedule flexibility is required. The role includes competitive variable compensation opportunities and sales commissions. Stanton Optical is an Equal Opportunity Employer.

Requirements

• At least one year of demonstrated leadership experience in a fast-paced retail environment.
• Experience planning and implementing sales strategies and directing a sales team.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care and willingness to share that passion with others.
• Interest in learning, embracing, and fostering innovation among the team.
• Ability to promote high work standards and empower others to have an entrepreneurial mentality.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

• Optical experience.

Responsibilities

• Drive sales to exceed personal and store goals while delivering outstanding customer service.
• Support Brand Manager duties, frequently acting as Manager on Duty.
• Support store talent acquisition and development, including recruiting, training new team members, and developing ongoing plans for associates.
• Build strong partnerships with Clinical services.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
• Communicate effectively and build strong partnerships with the Support Center and Human Resources.
• Ensure proper lab production so that “Now Service” and “Ready When Promised” commitments are achieved.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Ensure customer orders are delivered accurately and on time.
• Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery-time commitments to patients and ensure 100% compliance with “Now Service” and “Ready When Promised.”
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Competitive variable compensation opportunities and commission on sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED