Sales Manager (Optical Retail)

Stanton Optical•Virginia Beach, VA

5d•Onsite

About The Position

The Sales Manager is the store’s sales leader, assisting the Brand (Store) Manager with supervising and executing action plans to drive sales performance and create a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, and fosters strong partnerships with the Clinical team and Lab Staff, with opportunities for exposure to Senior Leadership and career development. Stanton Optical is a full-service retail optical provider focused on offering quality eyewear and customer service at affordable prices. The company’s vision is to modernize the eye care experience for all people, its mission is to make eye care easy, and its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment. The position is based at an on-site store location. Work hours are determined by business needs, and schedule flexibility is expected. Eligible employees may receive medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, free eyeglasses, identity theft protection, pet insurance, paid time off, professional development and promotion opportunities, employee recognition programs, an Employee Assistance Program, discounts, and competitive variable compensation and sales commissions.

Requirements

At least one year of leadership experience in a fast-paced retail environment.
Experience planning and implementing sales strategies and directing a sales team.
Ability to multitask, prioritize, and remain flexible as business needs change in a team environment.
Ability to communicate effectively with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Optical experience.
Interest in learning, embracing, and fostering innovation among the team.
Ability to promote high work standards and empower others to adopt an entrepreneurial mentality.

Responsibilities

Drive sales to exceed personal and store goals while delivering outstanding customer service.
Support Brand Manager duties, frequently acting as Manager on Duty.
Support store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and developing ongoing plans for store associates.
Build strong partnerships with Clinical services.
Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
Communicate effectively and build strong partnerships with the Support Center and Human Resources.
Ensure proper lab production to meet “Now Service” and “Ready When Promised” commitments.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
Ensure brand standards are met in the lab area and notify management of equipment malfunctions, incomplete orders, incorrect lenses, and related issues.
Track delivery-time commitments to patients and ensure compliance with “Now Service” and “Ready When Promised.”
Perform other duties as assigned and required.