Sales Manager (Optical Retail)

Stanton Optical•Beavercreek, OH

1d•Onsite

About The Position

The Sales Manager is the store’s sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales performance and create a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, and fosters partnerships with the Clinical team and Lab Staff. It also offers opportunities to take ownership of the role and gain exposure to senior leadership. Stanton Optical is a full-service retail optical center focused on providing customer service and quality eyewear at affordable prices. Team members support Now Optics’ vision of modernizing the eye care experience for all people, its mission of making eye care easy, and its iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment.

Requirements

At least one year of leadership experience in a fast-paced retail environment.
Experience planning and implementing sales strategies and directing a sales team.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Effective communication skills with a diverse group of people.
High school diploma or equivalent.
Passion for outstanding customer and patient care and willingness to share that passion with others.
Interest in learning, embracing, and fostering innovation among the team.
Ability to promote high work standards and empower others to have an entrepreneurial mentality.
Schedule flexibility; work hours are determined based on business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Optical experience.

Responsibilities

Drive sales to exceed personal and store goals while delivering outstanding customer service.
Support Brand Manager duties, frequently acting as Manager on Duty.
Support store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and developing ongoing plans for store associates.
Build strong partnerships with Clinical services.
Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
Communicate effectively and build strong partnerships with the Support Center and Human Resources.
Ensure proper lab production to meet “Now Service” and “Ready When Promised” commitments.
Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
Ensure customer orders are delivered accurately and on time.
Maintain brand standards in the lab area and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
Track delivery-time commitments to patients and ensure compliance.
Perform other duties as assigned and required.