Sales Manager, SOHO

RingCentral • Denver, CO

3d

About The Position

RingCentral is seeking a SOHO Sales Manager to lead, mentor, and develop a high-performing team of Account Executives serving the Small Office/Home Office segment. The manager will drive revenue growth by converting inbound demand into closed deals quickly and accelerating adoption of new product introductions and AI-powered communications solutions. The role is suited to a self-starter with a record of success in high-velocity, inbound-driven sales who can coach representatives through fast-moving deal cycles.

The manager will guide the team in responding rapidly to inbound leads, conducting effective discovery and demonstrations, and positioning RingCentral’s latest technologies to meet small-business needs. The role works closely with Marketing, Sales Operations, Product, Enablement, and Lead Management to turn launches into pipeline and revenue, improve inbound processes, and incorporate field feedback. It also includes performance management, hiring and developing Account Executives, forecasting and reporting in Salesforce, and maintaining a collaborative, high-performing team culture.

Requirements

• At least 3 years of quota-carrying sales experience in a high-velocity, inbound-driven environment; preferably in net-new customer acquisition in the small-business market.
• Proven record of consistently meeting or exceeding quota as both an individual contributor and a sales leader.
• Experience leading and developing high-performing sales teams in a SaaS or cloud-based technology environment.
• Strong command of the full sales cycle, from inbound qualification through close, and ability to coach representatives to close quickly and efficiently.
• Demonstrated ability to build and maintain relationships with cross-functional teams, including Marketing, Product, and Sales Operations.
• Data-driven approach to performance management and proficiency with Salesforce and sales analytics.
• Competitive, high-energy leadership style and ability to coach, motivate, and inspire teams.
• Ability to thrive in a fast-paced, high-growth, evolving environment.
• Strong interpersonal, organizational, and communication skills, with the ability to influence across the organization.

Nice To Haves

• Experience selling or positioning emerging technology solutions, AI-driven products, or new product introductions.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Lead, mentor, and develop a team of SOHO Account Executives to meet and exceed team quota in a high-volume inbound environment.
• Drive adoption and revenue growth of the NPI portfolio, including AI-powered communications solutions, by equipping representatives with product messaging, discovery questions, and demonstration skills.
• Coach representatives on short sales cycles, including speed to lead, qualification, objection handling, urgency creation, and efficient closing.
• Monitor daily, weekly, monthly, and quarterly metrics, including lead response time, conversion rates, deal velocity, pipeline health, NPI attach and mix, and revenue outcomes.
• Maintain team quota attainment and assist with key deals and opportunities when needed.
• Hire, onboard, train, motivate, and coach Account Executives toward individual quota goals and future leadership development.
• Partner with Marketing and Lead Management to optimize inbound lead flow, routing, follow-up cadences, and lead quality.
• Partner with Product, Enablement, and Sales Operations to launch NPI offerings, translate product updates into sales plays, and gather field feedback to improve positioning and processes.
• Maintain accurate Salesforce reporting and forecasting, pipeline hygiene, and measurable progress toward key performance indicators.
• Lead team meetings, pipeline and deal reviews, call coaching sessions, and performance conversations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Commuter benefits
• 401(k) match
• Employee Stock Purchase Plan (ESPP)
• Paid time off
• Paid sick leave
• Paid parental and pregnancy leave
• Family-forming benefits, including IVF, preservation, and adoption
• Emergency backup care for children, adults, and pets
• Employee Assistance Program (EAP) with 24/7 counseling sessions
• Free legal services, including legal advice, document creation, and estate planning
• Employee bonus referral program
• Debt refinancing assistance
• Employee perks and discounts program
• Equity eligibility
• Variable pay eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed