Acima Sales Manager - Part Time - Bilingual Preferred

Acima•Santa Fe, NM

11d•$17 - $21•Onsite

About The Position

The Sales Manager-PT manages day-to-day activities at an assigned Acima retail partner location. The role is responsible for maximizing store revenue and profits through effective management of store operations, coworker selection, training, and development, and for meeting sales goals and improving processes to increase sales. The position is performed in person at a retail partner store. This is a part-time, hourly position paying $17.49–$21.21 per hour. The work schedule varies across the store's Monday-through-Sunday operating hours and includes evenings and weekends.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
A proven track record of success in retail sales management.
Strong leadership skills and the ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Knowledge of inventory management and merchandising principles.
Organizational and time-management skills, including the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance to lead and manage store operations.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Manage and direct the day-to-day work of store coworkers.
Motivate, evaluate, coach, and counsel coworkers, hold them accountable to duties and company policies, and issue discipline up to and including termination.
Identify and recommend coworkers for promotion to Sales Manager and Assistant Sales Manager positions.
Build partnerships with store personnel to generate referrals and educate them about the rental and lease process.
Train, supervise, and assess coworkers' commitment to exceptional customer service.
Use discretion and judgment in daily management of store personnel, sales, and customers.
Improve coworkers' sales and account-management skills through ongoing training and coaching.
Resolve coworker and customer issues and complaints promptly.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Recruit, interview, and hire store coworkers.
Establish and track daily and weekly sales objectives.
Supervise and guide coworkers in sales activities and completion of their daily duties.
Facilitate rental and lease agreement conversions and oversee sales outcomes to support revenue growth.
Address challenging accounts requiring managerial intervention and authorize customer commitments.
Communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to prospective customers.
Educate customers about lease terms and delivery protocols, review overdue accounts, and encourage timely payments.
Oversee sales and account operations.
Guide customer interactions about leasing options, clarifying payment terms and providing service.