Acima Sales Manager - Part Time - Bilingual Preferred

Acima•Tampa, FL

11d•$17 - $21•Onsite

About The Position

The Sales Manager-PT manages all activities within an assigned retail partner store and works onsite at a retail partner location. The role is responsible for maximizing store revenue and profits through effective management of store operations, including selecting, training, and developing coworkers. The Sales Manager establishes and tracks sales goals, improves processes to increase sales, and oversees sales and account operations while promoting Acima’s lease-to-own services to customers. The position is paid hourly at $17.49–$21.21 per hour. It is part-time, with hours varying across Monday through Sunday and including evenings and weekends. Consistent in-person attendance is required to lead store operations. The role involves regular communication with coworkers and customers and is physically active, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Proven track record of success in retail sales management.
Strong leadership skills and ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Knowledge of inventory management and merchandising principles.
Organizational and time-management skills, with the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance to lead and manage store operations.

Nice To Haves

Familiarity with rental or leasing industry practices is a plus.
Bilingual ability is preferred.

Responsibilities

Manage and direct the day-to-day work of store coworkers.
Motivate, evaluate, coach, and counsel coworkers; hold them accountable to duties and company policies, including issuing discipline up to and including termination.
Identify and recommend coworkers for promotion to Sales Manager and Assistant Sales Manager positions.
Build partnerships with retail store personnel to generate referrals and educate them about the rental and lease process.
Train, supervise, and assess coworkers’ commitment to exceptional customer service.
Use discretion and judgment in day-to-day management of store personnel, sales, and customers.
Develop coworkers’ sales and account-management skills through ongoing training and coaching.
Address and resolve coworker and customer issues and complaints promptly.
Foster a positive work environment to support retention and minimize turnover and workplace issues.
Recruit, interview, and hire store coworkers.
Set and track daily and weekly sales objectives.
Supervise and guide coworkers in sales activities and completion of their day-to-day duties.
Facilitate rental and lease agreement conversions and oversee sales outcomes to support revenue growth.
Address challenging accounts requiring managerial intervention and authorize customer commitments.
Communicate and promote the accessibility, flexibility, and convenience of Acima’s leasing services to potential customers.
Educate customers about lease terms and delivery protocols, review overdue accounts, and encourage timely payments.
Oversee sales and account operations and guide customer conversations about leasing options and payment terms.