Sales Manager - Williston, VT

Warby Parker • Williston, VT

2d • Onsite

About The Position

Warby Parker is seeking a service-oriented Sales Manager to support a team of Retail Advisors in creating excellent glasses-shopping experiences. The role engages with customers, contributes to process ideation and improvement, and participates in special projects. The Sales Manager directly supports the company's success while gaining exposure to strategic operations and learning from business and Retail leaders.

Requirements

• Retail experience, including at least 1 year in a management position.
• Exceptional interpersonal skills.
• Managerial experience in sales or operations at a complex, customer-focused retailer.
• Self-starter with an entrepreneurial spirit.
• Eagerness to learn new skills.
• Upbeat and empathetic team player.
• Driven to perform consistently and help teammates reach their targets.
• Able to bring positive, fun energy to the workplace, including when working long hours.
• Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Troubleshoot the point-of-sale system.
• Oversee store inventory management procedures.
• Develop processes that improve customer service and optimize shopping experiences.
• Manage and implement daily zoning schedules.
• Open and close the store.
• Lead shift-start and end-of-day meetings, roundtables, and other meetings as needed.
• Direct a team of 8–10 team members and model excellent service.
• Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader.
• Assist with new-hire onboarding and ongoing training.
• Treat customers with respect and cultivate an inclusive, service-minded work culture.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• 401(k) retirement savings plan for full-time employees.
• Parental leave, including for non-birthing parents.
• Short-term disability.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support.
• Optical education reimbursement.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed