Associate Banker II - Williston, VT

TD Bank • Saint George, VT

8d • Onsite

About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs while building meaningful relationships with accuracy, confidence, and clarity. It helps clients understand their options and achieve their financial goals while adhering to TD’s risk and regulatory standards.

The position combines transactional excellence with needs-based client engagement. It handles everyday banking and basic consumer account opening and maintenance, guides client traffic as a potential first point of contact, identifies needs and opportunities, and connects clients with appropriate partners. The Associate Banker II also performs a broad range of client transactions and multi-step activities within established financial limits, resolves routine issues, and escalates non-standard matters as appropriate.

The role is part of Personal & Commercial Banking and contributes to client service, compliance, team performance, and a positive work environment. The scheduled hours are 40 per week. The listed pay range is $22.00–$27.75 USD per hour; actual pay may vary based on skills, experience, job-related knowledge, location, and business needs.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage in-person and phone client flow and serve as a first point of contact for inquiries, issue resolution, and referrals.
• Deliver relationship-driven client experiences aligned with TD’s service strategy.
• Create personalized interactions that build trust and strengthen client relationships.
• Educate clients on banking products, services, and digital capabilities, and connect them with specialists as needed.
• Conduct accurate and efficient everyday banking transactions and basic consumer account opening and maintenance.
• Identify client needs and opportunities, recommend appropriate solutions, and refer clients to partners or specialists.
• Engage in inbound and outbound acquisition efforts and proactively contact clients, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform a broad range of client transactions and multi-step activities within established financial limits.
• Assess and resolve routine client problems using standard procedures, and escalate non-standard issues or risk indicators appropriately.
• Follow company guidelines, AML laws, regulatory requirements, authentication standards, and documentation procedures; verify client identification and maintain data integrity.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, collaborate with colleagues, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards, using sound judgment and advocating for clients with empathy and integrity.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development.
• Reward and recognition.
• Variable compensation or incentive awards, including possible cash and/or equity incentive awards through participation in an incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED