Acima Sales Manager - Part Time

Acima•Nashville, TN

12d•$17 - $21•Onsite

About The Position

The Sales Manager-PT manages all activities within an assigned Acima retail partner store, working in person at the store location. The role focuses on maximizing store revenue and profits through effective management of store operations, sales, and coworkers. The Sales Manager selects, trains, and develops coworkers; leads day-to-day sales activities; works toward store sales goals; and improves processes to increase sales. The position is hourly and requires accurate recording of all time worked and compliance with applicable meal and rest period laws. The role also involves building relationships with retail partner personnel, educating customers about Acima's lease-to-own services and terms, addressing customer and coworker issues, and overseeing sales and account operations. This is a part-time position with variable working days and hours, including evenings and weekends. Store operating days and hours are Monday through Sunday.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Proven track record of success in retail sales management.
Strong leadership skills and ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Knowledge of inventory management and merchandising principles.
Organizational and time-management skills, including the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance to lead and manage store operations.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Manage and direct store coworkers’ day-to-day work.
Motivate, evaluate, coach, and counsel coworkers; hold them accountable for duties and company policies, including issuing discipline up to and including termination.
Identify and recommend coworkers for promotion to Sales Manager and Assistant Sales Manager positions.
Build partnerships with retail store personnel to generate referrals and educate them about the rental and lease process.
Train, supervise, and assess coworkers’ commitment to exceptional customer service.
Use discretion and judgment in daily management of store personnel, sales, and customers.
Improve coworkers’ sales and account management skills through ongoing training and coaching.
Address and resolve coworker and customer issues and complaints promptly.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Recruit, interview, and hire store coworkers.
Establish and track daily and weekly sales objectives.
Supervise and guide coworkers in sales activities and their day-to-day job duties.
Facilitate rental and lease agreement conversions and oversee sales outcomes to support revenue growth.
Address challenging accounts requiring managerial intervention and authorize customer commitments.
Communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to potential customers.
Educate customers on lease terms and delivery protocols, review overdue accounts, and encourage timely payments.
Oversee sales and account operations.
Guide customer interactions about leasing options, ensuring clear payment terms and quality service.