Sales Manager (Optical Retail)

Stanton Optical • Hialeah, FL

16d • Onsite

About The Position

The Sales Manager at Stanton Optical is the store’s sales leader, assisting the Brand Manager in supervising and executing action plans to improve sales performance and foster a positive, results-driven team atmosphere. The role supports store operations, trains and coaches associates, and builds strong partnerships with the Clinical team and Lab Staff, with opportunities for exposure to senior leadership and professional growth.

Stanton Optical is a full-service retail optical center focused on providing customer service and quality eyewear at affordable prices. The organization’s vision is to modernize the eye care experience for all people, and its mission is to make eye care easy. Its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment.

The Sales Manager drives personal and store sales goals while delivering outstanding customer service. The role frequently supports Brand Manager duties and may act as manager on duty. It also helps ensure effective talent acquisition and development, strong clinical partnerships, accurate and timely lab production, and compliance with delivery-time commitments. The position is on-site at a store location, and work hours are determined by business needs.

Requirements

• At least one year of leadership experience in a fast-paced retail environment.
• Experience planning and implementing sales strategies and directing a sales team.
• Ability to multitask, prioritize, and remain flexible as business needs change in a team environment.
• Effective communication skills with a diverse group of people.
• High school diploma or equivalent.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

• Optical experience.

Responsibilities

• Drive sales to exceed personal and store goals while delivering an outstanding customer service experience.
• Support Brand Manager duties, frequently acting as manager on duty.
• Support store talent acquisition and development, including recruiting, partnering with the Recruiting Department, training new team members, and developing ongoing plans for store associates.
• Build strong partnerships with Clinical services.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
• Communicate effectively and build strong partnerships with the Support Center and Human Resources.
• Ensure proper lab production to achieve “Now Service” and “Ready When Promised.”
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Ensure customer orders are delivered accurately and on time.
• Maintain brand standards in the lab area and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery-time commitments to patients to ensure 100% compliance.
• Perform other duties as assigned and required.

Benefits

• Eligible employees receive medical, dental, and prescription drug coverage.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED