Sales Manager - Hotel Adeline

Pyramid Global Hospitality•Scottsdale, AZ

9d•Onsite

About The Position

Hotel Adeline is seeking a motivated, outgoing, results-driven Sales Manager to develop new business and drive revenue throughout the Greater Phoenix area, with a primary focus on Scottsdale. The position involves building client and industry relationships, pursuing business opportunities, managing sales activity and account plans, and coordinating with hotel departments to deliver on client expectations. The Sales Manager represents the property and its service culture, works with Revenue Management and hotel leadership, and supports sales initiatives and projects as assigned. This is a Non-Exempt Management (NEM) position.

Requirements

High school diploma or equivalent required.
Minimum 2 years of hotel sales, hospitality, or related sales experience preferred.
Knowledge of the Greater Phoenix and Scottsdale hospitality markets, including local businesses, corporate accounts, and group travel trends.
Strong understanding of hotel sales strategies, revenue management, and market segmentation.
Proven ability to prospect, negotiate, and close business opportunities.
Excellent communication, presentation, organizational, and interpersonal skills.
Ability to develop and maintain strong client and industry-partner relationships.
Proficiency in Microsoft Office applications and customer relationship management systems.
Self-motivated and results-driven, with the ability to manage multiple priorities in a fast-paced environment.
Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Valid driver's license and ability to travel locally for sales appointments, networking events, and client meetings.
Ability to conduct property tours, work at a computer for extended periods, and occasionally lift up to 25 pounds.

Nice To Haves

Bachelor's degree in Hospitality Management, Business, Marketing, or a related field.
Experience with Marriott systems, sales platforms, and hotel property management systems.

Responsibilities

Develop and execute sales strategies to generate new business and maximize hotel revenue within assigned market segments.
Identify, prospect, and secure corporate, group, association, and other business opportunities throughout the Greater Phoenix and Scottsdale markets.
Build and maintain relationships with existing clients, local businesses, meeting planners, and industry partners to encourage repeat business and referrals.
Create and execute account action plans for assigned market segments and key accounts to increase production and meet revenue objectives.
Conduct outside sales calls, client meetings, site inspections, property tours, and presentations.
Respond to sales inquiries, requests for proposals, and prospective client opportunities.
Prepare and negotiate proposals, contracts, and group agreements in accordance with hotel policies and revenue objectives.
Prepare and maintain Banquet Event Orders, group resumes, and other group documentation, ensuring client requirements and event details are accurately communicated.
Coordinate with Sales and operational departments, including Food & Beverage, Banquets, and Front Desk, to support group details and client expectations.
Meet assigned sales goals, revenue targets, prospecting activity expectations, definite booking goals, and other performance indicators.
Maintain accurate records of sales activities, client communications, account production, and business opportunities in designated sales systems.
Monitor market trends, competitor activity, local demand generators, and industry developments to identify growth opportunities.
Collaborate with Revenue Management and hotel leadership on pricing, booking opportunities, and business performance.
Participate in local networking events, trade shows, community organizations, and industry functions.
Follow up with prospective and existing clients to improve conversion, satisfaction, and future business opportunities.
Prepare sales reports, account production updates, forecasts, and other documentation required by leadership.
Participate in sales meetings, strategy discussions, and business reviews.
Represent the hotel professionally and promote its brand standards, service culture, and competitive advantages.
Comply with company policies, brand standards, and sales procedures.
Support special projects, promotional initiatives, and other responsibilities assigned by hotel leadership.